16 bit windows subsystem error message

[KuroiKarasu]

Hi there, I recently got a new computer, when I tried to re-install my printer-scanner, it wouldn't work... I got an error message... The computer came with windows XP and I did download the service pack 2 if that has anything to do with anything... Anyway, I put in the software cd, and started to install everything but once it hits 100% and error message pops up and closes it out. The error message read:

16 Bit Windows Subsystem

C:\WINDOWS\System32\command.pif
C:\WINDOWS\SUSTEM32\AUTOEXE.NT The system file is not suitable for running MS-DOS and Microsoft Windows applications. Chose "Close" to terminate the application.

|Close| |Ignore|


I've restarted my computer to check both outcomes and it's the same... I don't know what to do... please help, thanks in advance!

 

[Chicon]

Hi KuroiKarasu,

It seems that you try to install the drivers for an old Windows OS !

 

[KuroiKarasu]

That seems so simple, where do I go to do that?

Thanks for responding so quickly!

 

[Miercaky]

Hi Kuroikarasu

I'm having the same problem. My post ( Error Message 16 bit Windows Subsystem ) as of right now is on page 9 of this same forum.

I was told to go here : 324767 - Error message when you install or start an MS-DOS or 16-bit Windows-based program.

But it hasn't resolved my issue. I might be doing something wrong. I don't know ? It say's to put in the cd but it didn't say exactly what cd. I assumed that it meant my xp home edition cd and that's what I used but no go. I went to step 2 it didn't work either ?

Please let me know if this helps you out, I would like to know exactly how you did it.

 

[Miercaky]

Oops, I guess the web site I gave didn't take, here it is. http://support.microsoft.com/default.aspx?scid=kb;en-us;324767