16 bit Windows Subsystem Error Message

[Miercaky]

I'm having trouble with my scanner, when I click on Twain I get a the message, "No scanner or other TWAIN image source found on the system."
So I put my scanner cd in to redownload the scanner program and this is the message I get. At the top it reads: "16 bit Windows Subsystem" Then the message reads: "C:\WINDOWS\SYSTEM32\AUTOEXE.NT. The system file is not suitable for running MS- DOD and Microsoft Windows applications. Choose 'Close' to terminate the application. Then at the bottom I have a choice to Close or Ignore.

I was wondering if system restore might correct this problem ?

If not does anyone know what might ?

 

[mtown_onsite]

So I put my scanner cd in to redownload the scanner program and this is the message I get. At the top it reads: "16 bit Windows Subsystem" Then the message reads: "C:\WINDOWS\SYSTEM32\AUTOEXE.NT. The system file is not suitable for running MS- DOD and Microsoft Windows applications. Choose 'Close' to terminate the application. Then at the bottom I have a choice to Close or Ignore.

I had this issue a few weeks ago on one of my client's machines. I couldn't install several apps. The autoexe.nt file had been corrupted. I replaced it with a clean copy off another machine. Everything worked fine after that.

I was wondering if system restore might correct this problem ?

It might.

 

[StiKyVik]

Hi there

i also have this error message when trying to install AVG. Please could you elaborate on how to fix this please? How did you obtain a copy from another machine, and as a newby is this something i could do?!

thanks!

 

[mtown_onsite]

put in your xp cd
from the command line type:
expand D:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt

 

[StiKyVik]

Hi there - problem solved - much easier than i thought. Thanks very much - and thanks to Diamond Geez too!

 

[~Candy~]

StiKyVik, glad you got your problem sorted. We need to hear from the orginal poster prior to marking HIS or HER thread solved

Welcome to TSG by the way