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1TB external displaying only 500 GB and other problems

Discussion in 'Hardware' started by McP12345, Dec 27, 2015.

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  1. McP12345

    McP12345 Thread Starter

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    My cousin requested that I change her external HDD to FAT32 so it can be read by Apple PCs. I used Mini Tool Partition wizard to convert the HDD to FAT32 without damaging the files. The problem is my laptop suddenly overheated and shut down while the process was still 80%. The file is FAT32 format according to windows explorer but instead of displaying 981GB of total space, it displays 491GB total.

    Some files are fine but I'm worried that 200GB files are corrupted including pictures. I tried to Surface Test it using Mini Tool Partition Wizard but it didn't detect anything wrong. Also, the program detects the external as having 981 GB but the used space is also doubled. The HDD itself can still be accessed, just that some files are corrupted.

    As of now, I'm using the CMD command chkdsk /f and it seems to be going on forever saying Bad links in lost chain at cluster ###### and Lost chain-linked at cluster######. Orphan truncated. I started the command 6 hours ago and it's still running. Is this normal or should I do other fixes?
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    I would let it complete, stopping it somehow might do more harm than good.

    Are the files on the external hard drive the only copies of the files ?
     
  3. McP12345

    McP12345 Thread Starter

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    Sadly yes, but after the incident I managed to backup the uncorrupted files. Though I'm too afraid to format it immediately because some of the corrupted files are pictures and I lost 2GB worth of it.
     
  4. managed

    managed Trusted Advisor Spam Fighter

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  5. McP12345

    McP12345 Thread Starter

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  6. McP12345

    McP12345 Thread Starter

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    My mistake, it's free. If only I had paypal to donate...
     
  7. managed

    managed Trusted Advisor Spam Fighter

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    I would let chkdsk complete, leave it overnight if necessary.

    Yes it's a completely free program not a trial. It could take a long time to scan the hard drive so be patient.
    You could donate later if it works !
     
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  8. McP12345

    McP12345 Thread Starter

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    Yeah, though if I'm leaving it a few more hours, I'm going have to think of an alibi to my cousin.
     
  9. managed

    managed Trusted Advisor Spam Fighter

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    You will probably run out of time whatever you try so why not tell her the truth ? It's not like you knew the laptop would overheat.
     
  10. McP12345

    McP12345 Thread Starter

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    Umm, it detected two types, one unknown file format and the FAT32. Is it correct if I chose the Unknown one?

    Edit: I seem to have recovered some files using this program but I also posted the same problem on multiple threads to be sure. I tried Recuva but it gave me an odd file, something like this ««êºÿ__r.ë¼u while PhotoRec gave me the file itself (ready to be used)
     
    Last edited: Dec 28, 2015
  11. managed

    managed Trusted Advisor Spam Fighter

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    You can try both but Fat32 is more likely to work IMO.

    Any further progress ?
     
    Last edited: Dec 28, 2015
  12. McP12345

    McP12345 Thread Starter

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    So far I've recovered some files but does the program recover everything even when it's not corrupted?
     
  13. managed

    managed Trusted Advisor Spam Fighter

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    I don't know.
     
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