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2 computers have slow internet... Help?

Discussion in 'Networking' started by murray484, Jan 28, 2011.

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  1. murray484

    murray484 Thread Starter

    Joined:
    Dec 29, 2010
    Messages:
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    Hello,
    I am having an odd issue. Two of our computers have recently had a ridiculously slow internet connection. It happened suddenly, as in it was fine one day and slow the next, and it has gotten worse. The two slow computers can ping the router fine, but can't ping each other. Also, they can ping the other working computers, but can't be pinged from the working computers. Both slow PCs are running Windows Vista (one Home Basic, one Home Premium) and are both connected wirelessly. I at first thought it was probably the router, but our Vista Home Basic desktop (also connected wirelessly), My MacBook, our two iPod touches and our wireless printer all work fine. What could be causing this problem. Could it be the router? Is it our ISP (rogers) or is it the computers. It seems weird to me that both computers were working fine one day, but not the next.

    Also, Speedtest.net says that one of the computers is getting 2.35mb/s download and 0.00mb/s upload, and that there is a ping time of 226ms. The other computer got 3.39mb/s of download, froze on the upload and got 66ms of ping. My MacBook got 12.47mb/s download, 0.5mb/s upload and 36ms ping.

    Any help would be greatly appreciated,
    Thanks
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Have you scanned these computers for malware, spyware or a virus? Are they all accessing wireless or wired connections?
     
  3. murray484

    murray484 Thread Starter

    Joined:
    Dec 29, 2010
    Messages:
    3
    All of the computers are connected wirelessly. One of the computers has Rogers Internet Security, and the other one has Windows Live Security Essentials. Both are up to date and say they have no viruses. I also scanned them with MalwareBytes not too long ago.

    Thanks for the help
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,225
    First Name:
    Terry
    Please show for the 2 problem PCs ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following commands:

    nbtstat -n

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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