1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

2 issues: Can't Windows Update and Hanging on Reboot.

Discussion in 'Windows XP' started by wootcat, May 8, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. wootcat

    wootcat Thread Starter

    Joined:
    Apr 13, 2009
    Messages:
    33
    1. I've been trying to do a Windows Update from IE. Every time I do, IE hangs when the Windows Update page tries to load. Nothing loads in the browser window and IE becomes unresponsive.

    I tried updating IE to IE8, but that did not solve the problem. Under IE 8, the spinning circle indicator continually spins and nothing ever loads in the browser window, although I can move the browser window around.

    I also tried turning on Automatic Updates, but when I click on the button to activate them, the Security Center window locks up as well, same as the browser does.

    2. For two days now, whenever I try to reboot, my computer hangs on the "Saving your settings" screen. I have to physically turn off my computer whenever I need to reboot.

    I am running Windows XP Pro SP2, 2GB RAM.

    Thanks!
     
  2. TOGG

    TOGG

    Joined:
    Apr 2, 2002
    Messages:
    5,699
    Is your antivirus program still updating its definitions? Some malware will block Windows Updates and some security websites. If you are having that problem you should probably use the 'Report' option and ask a Moderator to transfer your thread to the Malware Removal Forum.
     
  3. wootcat

    wootcat Thread Starter

    Joined:
    Apr 13, 2009
    Messages:
    33
    I'm running Avast, and it appears to be updating fine, though, who ever knows when it comes to malware.
     
  4. garson

    garson

    Joined:
    Nov 4, 2008
    Messages:
    85
    I tried updating IE to IE8, but that did not solve the problem. Under IE 8, the spinning circle indicator continually spins and nothing ever loads in the browser window, although I can move the browser window around.

    I also tried turning on Automatic Updates, but when I click on the button to activate them, the Security Center window locks up as well, same as the browser does.


    Why do u need to upgrade IE? You want to research first if IE8 is completely ready - meaning no bugs or compatibility issues with certain tools. You only use IE as internet browser?


     
  5. wootcat

    wootcat Thread Starter

    Joined:
    Apr 13, 2009
    Messages:
    33
    I thought upgrading IE might solve the problem. It did not.

    And no, I try to avoid IE whenever possible. I use Firefox, but I thought I had to use IE to do Windows Update.
     
  6. garson

    garson

    Joined:
    Nov 4, 2008
    Messages:
    85

    Who told you that? :rolleyes: I enable automatic updates on my computer. I don't think you even need any internet browser to do a Windows update. :)

    Yes, Firefox is much better than IE. I use Firefox for the most part. For some websites as you might be aware, you have to use IE to have optimum functionality.


     
  7. wootcat

    wootcat Thread Starter

    Joined:
    Apr 13, 2009
    Messages:
    33
    Well, when I try to perform a Windows Update using Firefox, I get this message:


    And automatic updates apparently aren't working for me either.

    Any suggestions?
     
  8. garson

    garson

    Joined:
    Nov 4, 2008
    Messages:
    85
    :) LOL. That doesn't have to do with Windows update. If you read my previous post, there are some websites which you need IE to be able to view. I said that most the time I use Firefox, while sometimes I use Internet Explorer (IE) for some websites. That's why when you see that message, you need Internet Explorer for the sites you want to view to function or open optimally. ;) You see what I'm saying here?

    G.
     
  9. garson

    garson

    Joined:
    Nov 4, 2008
    Messages:
    85
    Addendum to my previous reply. If you have Windows Operating System, whether it's XP or Vista (assuming that you have either of those), more likely you have IE. The latest version is IE8.

    Going back to your question - are u actually having trouble upgrading your Internet Explorer?
     
  10. TOGG

    TOGG

    Joined:
    Apr 2, 2002
    Messages:
    5,699
    I am able to get Windows Updates with Firefox using the IETab addon/extension, not sure how it works but it does.

    I don't use Automatic Update, just the 'Custom' option at the Updates site.
     
  11. bbearren

    bbearren

    Joined:
    Jul 14, 2006
    Messages:
    3,775
    Visit my homepage and click on Fix Windows Update.
     
  12. wootcat

    wootcat Thread Starter

    Joined:
    Apr 13, 2009
    Messages:
    33
    I see what you are saying. I'm saying that none of the methods I've tried to get Windows Update to work are working. Not setting Windows Updates to Automatic in the control panel. Not clicking on Windows Update in IE. Other than that, I don't know how to do updating.

    I was. After letting my system "calm down" overnight, I was able to get IE upgraded and Windows Updating started working again.

    That's how I had it set. I didn't like the idea of Microsoft downloading whatever it pleased onto my system. I tried setting it to Automatic just to get it to work, at least once.

    Thanks. I'll bookmark that if I need it in the future.

    Thanks for everyone's help!!
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/825488