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2 questions in one

Discussion in 'Windows XP' started by Lareux, Aug 11, 2007.

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  1. Lareux

    Lareux Thread Starter

    Dec 5, 2004
    History: I am working on a computer that was refusing to start up (I don't have the error message received). It wouldn't even go into safe mode. I was able to get into system recovery, but wanted to retrieve data first.

    This morning when I started the computer to make sure I had the error message written correctly it wouldn't come up. Instead now it says "A disk read error occurred. Press CTRL+ALT+DEL to restart. If I try to go into recovery, I get the message "File \minint\system32\biosinfo/inf could not be loaded. The error code is 4128
    Setup cannot continue. Press any key to exit.
    This is a loop I am stuck in.

    Now for the second part of the problem:
    As I said before, I want to retrieve my data from the hard drive before restoring it. I have used an external hard drive reader before to retrieve data from a disk that was having problems. All I had to do was plug it into a working computer and it came up the same as a flash drive. I tried that this morning, but I am not finding the root where the files should be. Can anyone help me figure out how to get at these files?
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