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2 Quick Questions

Discussion in 'Hardware' started by BagelAnne, Feb 6, 2005.

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  1. BagelAnne

    BagelAnne Thread Starter

    Joined:
    Aug 21, 2004
    Messages:
    140
    Ques 1-- I have a Compaq Presario 5000 running Win Me.
    Motherboard specs indicate maximum memory is 256MB.
    It has 128 MB ran installed.
    I was given a 256 MB stick for b-day
    ??Is there any benefit to leaving the 128 in place and adding the 256 to the bank?
    Ques 2-- Same machine is showing 64% Systen Resources available. Since I am using a PCI card to connect to the internet via cable, would there be any benefit to the system resources if I either disable or remove the modem? Would this free up the modem's IRQ for ather devices?
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    If your motherboard only supports up to 256MB RAM then no reason to also have the 128MB in.

    Yes you could disable or remove the modem. It won't change system resources. You will potentially free up an IRQ, but if things are running OK it won't make any impact on your system
     
  3. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,888
    First Name:
    Rob
    Go here and find out how much RAM you system can take. The reason I suggest that is if you state the maximum memory for your computer is 256MB then thats the total across all the slots. So if you have 2 slots and the maximum is 256MB then you can only have 128MB in each slot.

    However most Presario 5000 can take about 256MB per slot so in that case it would be fine. There should be an exact model number on your Compaq as 5000 is just a series.

    If the new memory is compatible with your computer, ie same speed and type, then you can leave the old 128MB stick in and use the new one as well. This will give you more memory and improve sustem performance.

    However this won't help the system resources nor would removing the modem. To increase system resources you need to cleanup the software and startup. You probbaly have too much loading at startup. For Windows 98/ME 64% isn't that bad especially if you are running Antivirus, Firewall, and a few other apps but it might definitely be worthwhile to take a look to see if there are things running that don't need to be.

    Download Hijackthis and use it to Scan and Save a log. Post that log into a post and we'll see if there's anything to cleanup.
    http://www.spywareinfo.com/~merijn/downloads.html
     
  4. BagelAnne

    BagelAnne Thread Starter

    Joined:
    Aug 21, 2004
    Messages:
    140
    Thanks for the 2 quick responses. I will try leaving the 128 in and see what happens. I was afraid of messing with the mother board's specs.
    Regarding the cleaning of software and startup, I did the HJT scan as well as cleaned cookies, temporary internet files and temp files. This process raised the system resources from 45% to 64%.
    I will post the log later, as it is on a different computer. Maybe I missed something there.
    Thanks again!
     
  5. Arcadion

    Arcadion

    Joined:
    Sep 1, 2004
    Messages:
    1,756
    I suspect that that 256MB stick you got won't even work in your machine, let us know how you get on.
     
  6. BagelAnne

    BagelAnne Thread Starter

    Joined:
    Aug 21, 2004
    Messages:
    140
    It seems that the system is seeing both the new 256 stick and the old 128.
    System Info shows total memory of 394 MB.
    As a follow up to Triple6, here is my HJT log:

    Logfile of HijackThis v1.99.0
    Scan saved at 3:07:03 PM, on 2/7/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
    C:\WINDOWS\SYSTEM\LVCOMS.EXE
    C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
    C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\PASSWORD MANAGER\ACCTMGR.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\HJT\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?c=3c00&s=consumer&LC=0409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=3c00&s=searchbar&LC=0409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=3c00&s=search&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=3c00&s=searchbar&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
    O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
    O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [LexStart] lexstart.exe
    O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
    O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
    O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
    O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
    O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
    O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
    O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
    O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O16 - DPF: {33C9CD44-1EB4-41BC-BDAE-67200C31CC01} - http://supportservices.msn.com/us/oetool2/images/msncfg.CAB
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - AppInit_DLLs: apitrap.dll;
     
  7. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,888
    First Name:
    Rob
    Thats great that both sticks of memory work together.

    In the log there's nothing really that can be removed; most of teh things in the log are related to Norton and unfortanetly Norton products are known to use lots of resources. Its not a problem anyhow as long as the computer runs fine.
     
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