1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

2 unknown programs picked up by zone alarm

Discussion in 'All Other Software' started by maggikelly, Jan 19, 2003.

Thread Status:
Not open for further replies.
  1. maggikelly

    maggikelly Thread Starter

    Jan 19, 2003
    Hi Everyone
    My name is Maggi and I am a newbie to this site. I hope that anyone can help me please. I am having difficulty with two programs on my computer, that Zone alarm tells me are trying to access the internet. I keep denying them access as I do not know what they are or where they came from. Their names are Sysmon16.exe and Save.exe , they appear when I access my explorer. I have two teenagers who download stuff I know nothing about, and I am wary about deleting these files until I know what they are and where they came from. Anyone any ideas PLEASE???
    Thanks Maggi.
  2. TonyKlein

    TonyKlein Malware Specialist

    Aug 26, 2001
    Hi, and welcome to the board!.

    The first one is probably a backdoor trojan: http://securityresponse.symantec.com/avcenter/venc/data/backdoor.sdbot.html

    The second one is spyware, and you may well have more.

    Do this:

    Start by running an online virusscan at Panda Active Scan

    When you're done, go to http://www.spywareinfo.com/downloads.php#det , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please show us its contents.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Similar Threads - unknown programs picked
  1. owlhootx
  2. bigsooner
  3. staffingpro
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/114091

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice