2000 won't load cd and cd-rw drivers

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nmm

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Oct 25, 2001
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2000 recognizes that i have cd and cd-rw drives in device manager, but they both have problems with them. for both it says that windows cannot load the required drivers because there is a problem with an associated device. however, device manager doesn't show any other problems.

i also have win98 on my computer, and both drives work there. but not in 2000--there is power to both drives, but i can't run any cd's.

i've tried removing and reinstalling the drives numerous times in both operating systems--doesn't work. i've contacted the drive manufacturer, they think it's a windows problem...i don't know what to do anymore
 
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