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2007 Outlook/Gmail Account --Where are my emails going??

Discussion in 'Web & Email' started by sawitall, Jun 28, 2012.

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  1. sawitall

    sawitall Thread Starter

    Joined:
    Jun 28, 2012
    Messages:
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    OK...Running Vista Home Basic on my Dell PC...5 days ago at 9:23pm I received my last email in Outlook (2007). Computer was idle at work. No problems for 4 years until now. 2 weeks ago went with a new ISP and did not change the codes for SMTP/Pop3/Imap because it was all working the exact same way--frankly, didn't think about it. Come in and there are no new emails. Hit Send/Receive and nothing happens. NO WAY, I get 50 a day. Go to Gmail account and it stopped at the same time. Find all new messages in Trash folder then all filters were removed to see what happened next. Emails were visible on screen (inbox) after that-and still are. After that, gmail icon started showing bottom right of my screen with my incoming emails--FROM 2009/10/11! All I had deleted last year and I am sure I emtied. My Outlook number of items in Inbox continues to grow every time I hit Send/Receive, lines "bounce" on screen as if items are going to appear but they don't. I get the outlook envelope showing emails from January to March 2012 downloading along with New Items in Mailbox icon as of today. I can hit on the email as it (icon) pops up and read it but if it passes it is totally GONE! Since gmail was fixed, about 7000 emails have gone into my inbox but not one of them are visible. I feel it will continue to download until we get to the present date as it is downloading from past to present. I have since entered the new ISP information, got the Congratulations on my test email for send/receive, can send BUT NO NEW EMAILS! I have to go to my Gmail account (which is unfiltered now out of fear) sift through the JUNK to find my emails of importance....somebody PLEASE help me! Pictures of screen attached
    Network Server Information--Correct
    Folders Set up Correctly
    All mail going to and visible in Junk, McAfee, (email scan is OFF) Sent or where ever it should be.
    Views are right...I have tried EVERYTHING the Forums say to try...
     

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  2. Skidood

    Skidood

    Joined:
    Oct 25, 2000
    Messages:
    55
    Any chance your old ISP was Rogers?

    I thought that when you use POP , your email address is hosted and stored by the ISP.
    Meaning, say your ISP was called Teleweb, your email address would have been [email protected].

    I'm confused as to why you did not need to change the POP settings if you changed ISPs.

    Im thinking your old ISP cancelled or disabled your email account, which may be contributing to the problem.

    Also Gmail is webmail, so ISPs cannot influence how Gmail behaves. Were you forwarding your mail to the gmail account?
     
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