The problem I am having is with my laptop. I can usually connect to the internet but if I close an internet window the dsl light starts flashing red disconnecting me from the internet. I do have several other devices (desktop computer, directv, etc) connected to the modem using a powerline adapter and there are no problems with these devices when I am not using my laptop. I have also had no problems with connecting a Nook wireless. I have also used my laptop wireless in hotels and other places with no problem so I am not 100% sure if it is my computer, the modem, or the way they talk to each other. My laptop is an HP G60 with Windows 7 Home Premium. This may not matter but it is a 64 bit operating system. I have IE both 64 bit and 32 bit but I have only been using the 32 bit IE because some websites do not seem to work properly. I hope this is enough info and thanks for your help.