1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

32 bit to 64 bit

Discussion in 'Windows 8' started by jfrom, Feb 22, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. jfrom

    jfrom Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    5
    the software I purchased is descrbed on my bill as "Microsoft Windows 8 Pro 64 bit- Full OEM-License and Disc"
     
  2. bbearren

    bbearren

    Joined:
    Jul 14, 2006
    Messages:
    3,775
    Did you get a Product Key with the package? Sounds like it might be the System Builder's edition, which is sold as OEM.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,394
    In an attempt to clarify for you the situation as I understand it.
    This is what you have bought

    Windows 8 Pro

    Part NumberFQC-05956
    Platformx64
    MediaDVD Disc
    VersionWindows 8 Pro
    License Single System OEM

    and here is the link to where you bought it from
    http://www.outletpc.com/fx9698-microsoft-windows-8-pro-os-64-bit.html

    I also see that on the questions and answers the one quoted below

    "is this the item I need to upgrade my win 8 pro 32 bit to 64 bit ?
    A.
    Customer Service: Jack,
    This is the 64-Bit version of Windows and works on 64-Bit PCs, so as long as your PC has the capability required you can upgrade from Windows 8 32-bit to Windows 8 64-bit with this disc."

    appears to cover what you wish to do.

    HOWEVER if you interpret that as you can insert this DVD and upgrade the 32 bit Windows 8 (keeping all programs, settings and personal data you have on the present system) to the 64 bit you have bought - then I will stand corrected but my understanding, is that you CANNOT and will have to make a fresh install.

    You can of course backup personal data before you proceed, that is your documents pictures music etc., and then restore those after to the new system.

    NOW to deal with the OEM Licence.
    1. There is no support from Microsoft for any problems with Windows 8 on an OEM Licence.
    This I am sure you will find on the information that came with the product

    2. It is for use by the Original Equipment Manufacturer and the OEM License for Windows 8 splits that into two parts -
    1. OEM Licence such as may used by DELL etc.

    2. The product you have bought Single System OEM.

    3. Whatever the strict licensing conditions of installing OEM Licensed software on the computer you have
    I remain more or less certain that you cannot simply insert the DVD and proceed on UPGRADE.

    4. I am sure you bought it in all good faith.
    However Microsoft is quite clear on OEM Licence conditions for Windows 8

    http://www.microsoft.com/oem/en-gb/licensing/sblicensing/Pages/index.aspx#fbid=iJyIJu_ak7r

    and then see the first paragraph block on here please
    http://oem.microsoft.com/public/sblicense/sb_licenses/oem_system_builder_license_english.pdf

    which refers you to the Personal Use OEM License
    http://personaluselicense.windows.com/en-US/default.aspx
     
  4. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1090610

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice