1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

"401 Authorization" and "Protected Object" Error Messages

Discussion in 'Networking' started by SamLaw, Oct 1, 2009.

Thread Status:
Not open for further replies.
  1. SamLaw

    SamLaw Thread Starter

    Oct 1, 2009
    Could some please explain the correct sequence or syntax of the http entries in the Internet Explorer’s browser address line to invoke the name and password entry box for a D-Link Camera, when accessing it remotely?

    I have a dynamic host, which has an address that is entered in the browser's open box, in the following format:
    http://servername.dynamichostname:portnumber. The port numbers are the ports assigned to the two cameras. The server name is the same server name that is assigned to the router and the DYNdns host. The dynamic host name is set up with DYNdns.org and has been tested using their tools and is reported as working.

    I have tried the remote (internet) access on computers running both Windows XP home and professional, service pack 3.

    The cameras are DCS-6620G 802g Wireless cams. Have configured cameras. If I am on my wireless intranet, I can access the cameras by either typing in their local IPs into the open box on the File Menu of Windows Internet Explorer or by using the IP Surveillance Software, no problem, so far. Each camera has an internal static IP, and each has been assigned its own HTTP port number which has been forwarded to the respective static IP in the Linksys WRT54G router.

    Each Camera has an administrator name and password that has been saved. When accessing on my intranet, either through IE or the Surveillance Software, there is a drop down box that opens to input the name and password. This works fine on the intranet.

    The problem is that I can not remotely access either camera either through IE or the software, as the box to input the name and password credentials does not automatically appear.

    When outside of my intranet, meaning on the internet, when I enter my server name and the port number for either camera, I get back one of two error messages: "401 Unauthorized, Autorization Required," or "Protected
    Object." The box for inputting either the administrator or user name and password does not appear or open, and there is no option that appears to input a name and password.

    This is not a port issue, or a server issue, as I have remotely tested the access to each camera by configuring each without admin/user name and password access restrictions, and they appear in the browser screen fine.

    So the question is: could anyone advise on what the proper html syntax or command sequences is to open the server remotely to access the name and password box to enter the credentials?

    Thoughts and suggestions appreciated.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/865180

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice