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64bit win 7 pc with Virus, spyware and Malware

Discussion in 'Virus & Other Malware Removal' started by desiboyz, Dec 15, 2011.

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  1. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Hi everyone

    Newbie, New Toshiba Laptop, 3month old, Satellite P755, wife caught virus or malware by constantly watching online Indian Series and Movies. Anyways, it's slow, lots of pop ups of security software, it's been removed by malwarebytes in safe mode. still don't have START menu icons or folder icons in Documents.

    Started downloading HTU and DDS programs as described.

    Thanks
    Lalu
     
  2. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:25:30 PM, on 12/15/2011
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v8.00 (8.00.7601.17514)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
    C:\Program Files (x86)\Toshiba\TOSHIBA Sleep Utility\TSleepSrv.exe
    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe
    C:\Users\vungto\Desktop\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/?cid=C001B2Y
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Productivity 3.2 Toolbar - {df127460-0b78-44a8-9161-d681b5c12cdc} - C:\Program Files (x86)\Productivity_3.2\prxtbProd.dll
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Productivity 3.2 - {df127460-0b78-44a8-9161-d681b5c12cdc} - C:\Program Files (x86)\Productivity_3.2\prxtbProd.dll
    O2 - BHO: Bandoo IE Plugin - {EB5CEE80-030A-4ED8-8E20-454E9C68380F} - C:\Program Files (x86)\Bandoo\Plugins\IE\ieplugin.dll
    O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O3 - Toolbar: Productivity 3.2 Toolbar - {df127460-0b78-44a8-9161-d681b5c12cdc} - C:\Program Files (x86)\Productivity_3.2\prxtbProd.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
    O4 - HKLM\..\Run: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - AppInit_DLLs: c:\progra~2\bandoo\bndhook.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: Bandoo Coordinator - Bandoo Media Inc. - C:\Program Files (x86)\Bandoo\Bandoo.exe
    O23 - Service: Intel® PROSet/Wireless WiMAX Red Bend Device Management Service (DMAgent) - Red Bend Ltd. - C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\windows\system32\ThpSrv.exe (file missing)
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
    O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: Intel® PROSet/Wireless WiMAX Service (WiMAXAppSrv) - Intel(R) Corporation - C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 11154 bytes
     
  3. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Please review attach .zip file.

    Thanks
     

    Attached Files:

  4. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Symptoms: PC run slow. Can't see any icons or file folders, I have to type it in search to access programs. ie chrome.exe and so on. my documents, downloads are not showing up. Can't seems to end any running process in taskmanager. That's all i have so far. Still messing with it.

    Thanks
    Lalu
     
  5. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    OK, do the following:

    download the following program to your desktop:

    Unhide tool

    Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.
    Please be patient as this may take several minutes to run, it will scan and fix all Hard drives on your system. You will see a new window with the drive being processed, typically C:\ as below:

    [​IMG]

    Changing as the next drive is processed as below (if required):

    [​IMG]

    You will get a success alert at the end.

    [​IMG]

    Re-boot and see if your files are present.

    Next,

    Download RogueKiller to your desktop

    • Quit all running programs
    • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
    • When prompted, type 1 and validate by tapping Enter
    • The RKreport.txt shall be generated next to the executable.
    • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
    Please post the contents of the RKreport.txt in your next Reply.

    Post log from RogueKiller in reply, also are files now present

    Kevin
     
  6. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    RogueKiller V6.2.0 [12/12/2011] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Blog: http://tigzyrk.blogspot.com

    Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User: vungto [Admin rights]
    Mode: Scan -- Date : 12/15/2011 17:06:38

    ¤¤¤ Bad processes: 0 ¤¤¤

    ¤¤¤ Registry Entries: 6 ¤¤¤
    [WallPP] HKCU\[...]\Desktop : Wallpaper () -> FOUND
    [HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver: [NOT LOADED] ¤¤¤

    ¤¤¤ Infection : Root.MBR|ZeroAccess ¤¤¤
    [ZeroAccess] sys32\consrv.dll present!

    ¤¤¤ HOSTS File: ¤¤¤


    ¤¤¤ MBR Check: ¤¤¤
    --- User ---
    [MBR] b8804eb13f2b03ef79e221133212af7b
    [BSP] cf81b80618fd166be3ab24b66ded586c : MBR Code unknown
    Partition table:
    0 - [ACTIVE] NTFS [HIDDEN!] Offset (sectors): 2048 | Size: 1572 Mo
    1 - [XXXXXX] NTFS [VISIBLE] Offset (sectors): 3074048 | Size: 623399 Mo
    2 - [XXXXXX] NTFS [HIDDEN!] Offset (sectors): 1220651008 | Size: 15161 Mo
    User != LL1 ... KO!
    --- LL1 ---
    [MBR] 4601ad989482e668f77f2e50cec360d0
    [BSP] cf81b80618fd166be3ab24b66ded586c : MBR Code unknown
    Partition table:
    0 - [XXXXXX] NTFS [HIDDEN!] Offset (sectors): 2048 | Size: 1572 Mo
    1 - [XXXXXX] NTFS [VISIBLE] Offset (sectors): 3074048 | Size: 623399 Mo
    2 - [XXXXXX] NTFS [HIDDEN!] Offset (sectors): 1220651008 | Size: 15161 Mo
    3 - [ACTIVE] NTFS [HIDDEN!] Offset (sectors): 1250263040 | Size: 0 Mo
    Error reading LL2 MBR!

    Finished : << RKreport[1].txt >>
    RKreport[1].txt
     
  7. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    unhide program worked, i got my icons back to normal.
     
  8. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Yep and you`ve also got ZeroAccess Rootkit infection, ok do the following:

    Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

    Link 1
    Link 2

    • Ensure that Combofix is saved directly to the Desktop <--- Very important

      Before saving Combofix to the Desktop re-name to Gotcha.exe as below:

      [​IMG]

    • Disable all security programs as they will have a negative effect on Combofix, instructions available Here if required. Be aware the list may not have all programs listed, if you need more help please ask.
    • Close any open browsers and any other programs you might have running
    • Double click the [​IMG] icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
    • Instructions for running Combofix available Here if required.
    • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
    • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read Here why disabling autoruns is recommended.

    *EXTRA NOTES*
    • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
    • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
    • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

    Post the log in next reply please...

    Kevin
     
  9. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Combofix report attached
     

    Attached Files:

  10. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Run the following, post its log. Also tell me how your system is responding:

    [​IMG] Please download Malwarebytes Anti-Malware and save it to your desktop.
    Alernative D/L mirror
    Alternative D/L mirror

    Double Click mbam-setup.exe to install the application. If already installed just update then run as below..
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
     
  11. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8381

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 8.0.7601.17514

    12/16/2011 2:21:45 PM
    mbam-log-2011-12-16 (14-21-45).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 311059
    Time elapsed: 31 minute(s), 24 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 4

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\vungto\AppData\LocalLow\Sun\Java\deployment\cache\6.0\20\55a467d4-515d3dab (Trojan.Downloader) -> Quarantined and deleted successfully.
    c:\Users\vungto\AppData\LocalLow\Sun\Java\deployment\cache\6.0\22\53122956-21b4496f (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\vungto\AppData\LocalLow\Sun\Java\deployment\cache\6.0\22\53122956-7497a0b6 (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Windows\assembly\temp\kwrd.dll (PUP.BitMiner) -> Quarantined and deleted successfully.
     
  12. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    How is your system responding..
     
  13. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Update

    After another MBAM scan, no infection found, seems to be running fine. How do i remove all these toshiba bloatware programs? Also i need help removing Norton Internet Security.
    Please recommend Anti-Virus for full defense.

    Thanks everyone for help
    Lalu
     
  14. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Do the following first :-

    Step 1

    • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
      [​IMG]
    • Please follow the prompts to uninstall Combofix.
    • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
    The above procedure will delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.
    It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

    Step 2

    • Download OTC by OldTimer and save it to your desktop. Alternative mirror
    • Double click [​IMG] icon to start the program.
      If you are using Vista or Windows 7, please right-click and choose run as administrator
    • Then Click the big [​IMG] button.
    • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
    • Restart your computer when prompted.
    • This will remove tools we have used and itself. Any tools/logs remaining on the Desktop can be deleted.

    Step 3

    Download [​IMG] TFC to your desktop, from either of the following links
    Link 1
    Link 2
    • Save any open work. TFC will close all open application windows.
    • Double-click TFC.exe to run the program. Vista or Windows 7 users right click and select “Run as Administartor”
    • If prompted, click "Yes" to reboot.
    Save any open work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. TFC may re-boot your system, if not Re-boot it yourself to complete cleaning process <---- Very Important

    Keep TFC it is an excellent utility to keep your system optimized, it empties all user temp folders, Java cache etc etc. Always remember to re-boot after a run

    Step 4

    Download Security Check by screen317 from HERE or HERE.
    Save it to your Desktop.
    Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Let me know if step 1,2 and 3 went OK. show me the log from Security Checks. I`ll give you a link later to remove Norton, also give links for free AV and very good free Firewall....

    Kevin
     
  15. desiboyz

    desiboyz Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    14
    Kevin

    Step 1,2,and 3 went ok. See log from Security Check.

    Results of screen317's Security Check version 0.99.28
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    Norton Internet Security
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 20
    Java version out of date!
    Adobe Flash Player ( 10.2.152.32) Flash Player out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Norton ccSvcHst.exe
    ``````````End of Log````````````


    Thanks
    Lalu
     
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