78 svchost.exe what are they? Also I may have a virus/worm?

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Lockeyp

Ean
Thread Starter
Joined
Jan 1, 2008
Messages
792
I think that I have been scammed by a company called Supremo and I think that they have left thing upon my unit. How would I know if they have left something running in the back ground, it comes up in my start menu then disappears. I just want rid of a bad decision.
Any help would be appreciated.

Thanks

Lockeyp
 

DR.M

Malware Trainee
Joined
Sep 4, 2019
Messages
579
Hi, Lockeyp.

We apologize for the delay.

If you still need help, please read on.

I am DR M and I will be assisting you with your computer's issues. I am still in training and my fixes have to be approved by my instructor, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.

Adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:

1. You have to reply to my posts within four days. If you need some additional time, just let me know. If I don't get any reply from you within these four days, the topic will be closed. You can send me a PM if you still want help, after this period of time.

2. Always ask before act! Do not continue if you are not sure, or if something unexpected happens!

3. Do not run any tools unless instructed to do so. Also, do not uninstall or install any software during the proceedure, unless I ask you to do so.

4. Please, copy all the content of the required logs and paste it inside your post, unless directed otherwise.

5. Logs from malware diagnostic or removal programs can take some time to get analyzed. Also, have in mind that all the experts here are volunteers and may not be available to assist when you post. Please, be patient, while I analyze your logs. I will be with you, as far as I can.

====================================================

Let's start now.

Download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
  • Press Scan button and wait for a while.
  • The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
  • Please copy and paste the content of these two logs in your next reply.
 
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