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88% packet loss

Discussion in 'Networking' started by 1101001, Nov 28, 2010.

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  1. 1101001

    1101001 Thread Starter

    Joined:
    Nov 28, 2010
    Messages:
    3
    For a long time now i have noticed a big difference between the advertised speed of my internet (10mbps) and the actual speed of 1mbps, i know it is advertised as 'Up To 10mbps' but i don't think it should be that low. So i looked around and found pingtest.net who gave me this report:
    (says 71% but it is consistently 88%)
    [​IMG]
    and speedtest.net who gave me this report:
    [​IMG]
    This confused me however because this gives me almost 10mbps, even though all downloads i try give 1mbps, this may be because it is not taking into account packet loss?

    Here is some more information about my issue:
    Make and models:
    ISP: Telewest Broadband (Virgin Media)
    Modem: CISCO EPC2100R2
    Router 1: BELKIN F5D7230-4
    Router 2: BELKIN F5D5131-5
    Connection: All Wired
    OS: Windows XP home SP2
    Browser: Firefox
    NOTE: my pc is connected through both router 1 and 2

    Description of symptoms:
    I have tried connecting my computer directly to the modem which i recall made it better but didn't fix it. We have also had our modem replaced recently with little or no result as to fixing this problem. So i am pretty sure its a fault with my ISP or PC.

    Some Info from CMD:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Ollie>PING 74.125.45.100

    Pinging 74.125.45.100 with 32 bytes of data:

    Reply from 74.125.45.100: bytes=32 time=115ms TTL=51
    Reply from 74.125.45.100: bytes=32 time=108ms TTL=50
    Reply from 74.125.45.100: bytes=32 time=111ms TTL=51
    Reply from 74.125.45.100: bytes=32 time=114ms TTL=49

    Ping statistics for 74.125.45.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 108ms, Maximum = 115ms, Average = 112ms

    C:\Documents and Settings\Ollie>PING yahoo.com

    Pinging yahoo.com [72.30.2.43] with 32 bytes of data:

    Reply from 72.30.2.43: bytes=32 time=189ms TTL=54
    Reply from 72.30.2.43: bytes=32 time=174ms TTL=54
    Reply from 72.30.2.43: bytes=32 time=173ms TTL=54
    Reply from 72.30.2.43: bytes=32 time=181ms TTL=54

    Ping statistics for 72.30.2.43:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 173ms, Maximum = 189ms, Average = 179ms

    C:\Documents and Settings\Ollie>NBTSTAT -n

    Local Area Connection:
    Node IpAddress: [192.168.2.5] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    OLLIE-XBLADE <00> UNIQUE Registered
    MSHOME <00> GROUP Registered
    OLLIE-XBLADE <20> UNIQUE Registered

    C:\Documents and Settings\Ollie>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ollie-xblade
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-19-66-88-78-C5
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.5
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Wednesday, November 03, 2010 10:34:5
    9 PM
    Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038 3:14:07 AM

    Thanks in Advance.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,846
    First Name:
    Terry
    Please confirm that you really do mean 1 Mbitps, and not 1 MByteps = 8 Mbps.
     
  3. 1101001

    1101001 Thread Starter

    Joined:
    Nov 28, 2010
    Messages:
    3
    i belive that both formats were referring to bits..
     
  4. 1101001

    1101001 Thread Starter

    Joined:
    Nov 28, 2010
    Messages:
    3
    Bump...?
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,846
    First Name:
    Terry
    Since you tried with a connection to a newly replaced modem I agree that the problem is likely with your ISP or computer. Next step I think is to try another computer with your network or your computer on somebody else's network.
     
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