Since installing "nuts and bolts" utility, all we can do in our windows 98 partition is look at the background and control-alt-delete a few things. To turn it off, though, we just have to hold in the button. The partition software resides there, so it is working, because we can still go into 2000 and use it. I'm wondering if there is some way we can get into dos and remove the nuts and bolts items, or what to do. The manufacturer doesn't deal with problems like this.