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98 SE can't obtain IP address from cable modem

Discussion in 'Networking' started by trenicks, Aug 18, 2004.

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  1. trenicks

    trenicks Thread Starter

    Joined:
    Aug 18, 2004
    Messages:
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    I have desktop with Windows 98 SE and I am trying to connect to my cable modem using a network card. My computer can't get an IP address from my broadband service so it assigns an autoconfiguration IP address and I can't get on the Internet.

    I have tried two different network cards with the same result. I have connected a laptop to the cable modem and it works fine. I have also connected my desktop via USB to the cable modem and it works fine but I need to use Ethernet so that I can eventually use a router. I have tried uninstalling and reinstalling the network card with no luck.

    Does anyone have any ideas what could be causing the problem?
     
  2. Bait

    Bait

    Joined:
    May 4, 2004
    Messages:
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    is it set to obtain an IP address automatically? one thing that I always find helpful is winipcfg to see if the ethernet card is even installed. To open up winipcfg go to start>run and type in winipcfg it will open a window and you will be able to see all the adapters connected to your computer
     
  3. JohnWill

    JohnWill Retired Moderator

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    Oct 19, 2002
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    106,418
    Try power cycling the cable modem, this is necessary whenever you change the connected device.
     
  4. trenicks

    trenicks Thread Starter

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    My network adapter is setup to obtain an IP address automatically. I went to winipcfg and my adapter is listed in the dropdown box. I believe the connection between my PC and the modem is working because the PC activity light on the modem and the light on my network card are flashing.
     
  5. JohnWill

    JohnWill Retired Moderator

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    Which doesn't remove the necessity of power cycling the modem if you changed attached devices...
     
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