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9ov.dll and HJT help please

Discussion in 'Virus & Other Malware Removal' started by melonhead, Feb 10, 2005.

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  1. melonhead

    melonhead Thread Starter

    Joined:
    May 6, 2002
    Messages:
    882
    Hi!

    I got a lot of stuff off this computer but would love a pro to take a look since there was so much. Plus there was one BHO that I had not seen before and I can't find out any information about. It is:

    O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\9ov.dll

    Thanks so much for the help in advance.

    Logfile of HijackThis v1.98.2
    Scan saved at 8:28:10 PM, on 2/10/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\System32\lsvhosts.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Documents and Settings\Stephanie\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\9ov.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [LSASS Authority] lsvhosts.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\RunServices: [LSASS Authority] lsvhosts.EXE
    O4 - HKLM\..\RunOnce: [0ppdvrx.exe] C:\WINDOWS\System32\0ppdvrx.exe /k
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106709606968
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
     
  2. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\9ov.dll

    Search google for the CSID/GUID #
    http://www.google.com/search?q=A78860C8-EE1A-46DF-A97F-E3E6D433E80B

    Reveals that 9ov.dll is part of Adtomi adware
    http://computercops.biz/clsid-1607.html
    http://safersite.net/pestinfo\a\adtomi.asp

    Definitely fix that entry with HJT
    and delete 9ov.dll

    But first, you need to download HJT again
    and place the EXE in a permanent folder instead of a temp one.
    Create a new folder, eg. Desktop\HJT
    or ...\My Documents\HijackThis
    and download HijackThis.exe straight to that folder


    Print out these instructions:

    Open HJT

    Close all browser/email/explorer windows

    In HJT, click "Open the Misc Tools section" button
    (or from the Scan Window, click "Config", then "Misc Tools")
    Then click "Open process manager"

    Hi-lite the following entries
    and click "Kill process"

    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\System32\lsvhosts.EXE

    Click the "Back" button (the one in the middle, next to: Kill Process, Refresh, Run)
    Click the "Main" button (top left)
    Change "Default Start Page" to: http://www.yahoo.com
    (or leave it as the default microsoft search page if you want)


    Click the "Back" button (bottom right corner)

    Run the scan, checkmark the following entries,
    and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com

    O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\WINDOWS\system32\9ov.dll

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O4 - HKLM\..\Run: [LSASS Authority] lsvhosts.EXE

    O4 - HKLM\..\RunServices: [LSASS Authority] lsvhosts.EXE

    O4 - HKLM\..\RunOnce: [0ppdvrx.exe] C:\WINDOWS\System32\0ppdvrx.exe /k



    Go to: Control Panel > Add/Remove Programs
    Uninstall "Viewpoint (anything)"
    eg. Viewpoint Manager, Viewpoint Player, etc.


    Go to: Control Panel > Folder Options > View tab
    Checkmark: show hidden files
    Uncheck: hide extensions for known filetypes
    Uncheck: Hide protected operating system files


    Boot into Safe Mode
    How to boot into Safe Mode

    Delete the following files/folders:
    C:\WINDOWS\system32\9ov.dll
    C:\Program Files\Viewpoint (delete folder)
    C:\WINDOWS\system32\lsvhosts.EXE
    C:\WINDOWS\System32\0ppdvrx.exe

    Empty the internet cache (Control Panel > Internet Options > Temp Internet Files > Delete)
    Empty "C:\Windows\Temp" (if they exist, keep the Cookies, History, and Temp Internet Files subfolders)
    Empty your user Temp folder via: start > run: %temp%

    Reboot into Normal Mode

    Run a free online virus scan at the following sites:
    http://housecall.trendmicro.com/
    http://www3.ca.com/virusinfo/virusscan.aspx

    Install and run AdawareSE
    Click "check for updates now" (just above "Start" button)
    Install all detection updates
    Click the "Start" button
    Checkmark "perform full system scan"
    Uncheck "search for negligible risk entries"
    Click "Next"
    Checkmark all results, and click "Next" to fix.

    Run SpybotSD scan again
    Make sure you've got the latest detection updates first.

    Go to windowsupdate and install all Critical Updates (WinXP sp2 not essential, but recommended) :/

    Reboot again and post a new HJT log here.

    ___________________________________________________
    [edit] fixed a few typos [/edit]
     
  3. melonhead

    melonhead Thread Starter

    Joined:
    May 6, 2002
    Messages:
    882
    Thanks so much for your help. I had done a search of those in both dogpile and google and they didn't turn up. I wonder why.

    She has run adaware and spybot. However, she is a friend of my daughters at college. My daughter is trying to help her, but when the U detects any viruses, etc. they knock them off the network so that they can't update. I'm trying to get it as clean as possible without updates so that she can get back on and then update everything. I'll post back when I get a hijack this from them.

    Thanks SO much!!!
     
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