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A disk read error occurred. Press CTRL-ALT-DEL to restart

Discussion in 'Windows XP' started by ccdand?, Dec 21, 2009.

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  1. ccdand?

    ccdand? Thread Starter

    Joined:
    Jan 19, 2004
    Messages:
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    First Name:
    Arhlene
    Hi, I'm running XP Pro on a custom machine. When my husband turned on the computer this a.m. he kept receiving the message "A disk read error occurred. Press CTRL-ALT-DEL to restart". I pulled the drive and was able to access & back up the drive with no problem. After putting it back and receiving the message again, I tried chkdsk & chkdsk /p from the recovery console and it stated no problems. I don't know what else to do. Thanks for your help.
     
  2. ccdand?

    ccdand? Thread Starter

    Joined:
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    Messages:
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    First Name:
    Arhlene
    I also just tried a chkdsk /r and it stated that "chkdsk found and repaired one or more errors" but I still receive the same error message.
     
  3. tbramamam

    tbramamam

    Joined:
    Sep 19, 2009
    Messages:
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    Since you have backed up your files, you will be safe reinstalling Windows. Given the fact that chkdsk found and corrected errors, but you are still having problems, you will probably want to replace the hard drive. The one you have is probably starting to fail. You could try reinstalling Windows (remove and recreate the partition first), but if the drive is failing then you will just have to redo everything when you replace the drive.
     
  4. ccdand?

    ccdand? Thread Starter

    Joined:
    Jan 19, 2004
    Messages:
    164
    First Name:
    Arhlene
    thanks for the reply. i reinstalled windows but instead of buying a new drive, i'm going to just buy a new pc since this one is about 10 yrs. old. does anyone have any recommendations for a decent pc? it will mostly be used for my husband's home inspection software (3D Inspection - which eats up a lot of memory & needs a fast processor), photo editing/storage, and internet.
     
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