a drive

[jeffrey wj]

scandisk cannot check this drive because there is no disk in it, it is not formated, or a disk utility has locked it.

this is the message i received. i do have a disk in. i think it is locked.

question, How do I unlock my disk utility?

step by step please. I'm not very good w/t computers.
thanks in advance.

 

[brindle]

dumb question on my part..is the disk unlocked