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A Friend's problem

Discussion in 'Earlier Versions of Windows' started by TanyaGirl_Tech, Oct 11, 2003.

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  1. TanyaGirl_Tech

    TanyaGirl_Tech Thread Starter

    Joined:
    Jul 11, 2001
    Messages:
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    ACtually, I sort of know what to do, but I'm so tired right now that I don't know... if that makes any sense..

    She's got a problem with a single pop-up showing up on occasion, then repeating itself multiple times..

    A friend suggested System Restore, but I'm pretty sure it's Spyware, I just don't remember the...address for Hijack this and that other site..

    Does anybody know it, and if so, what does she do after that..
    Please help. Arigatou!
     
  2. EvileYe

    EvileYe

    Joined:
    Aug 30, 2003
    Messages:
    1,281
    Download 'Hijack This!' from http://www.spywareinfo.com/files/hijackthis.zip
    Unzip,and run HijackThis.exe, and hit "Scan".
    When the scan is finished, click "Save Log", and copy and paste it in a reply.

    Don't fix anything yet as most of what is in the log will be ok,
    Just paste it in here and someone will have a look at it for you.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,409
    First Name:
    Frank
    If she hasn't already done it, you might also advise her to download and install AD-AWARE 6.0.181 and SPYBOT - SEARCH & DESTROY 1.2.0. The links to download them from and the instructions for updating and running them are here.

    Frank's Windows 95/98 Tips
     
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