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A Friend's problem

622 views 2 replies 3 participants last post by  flavallee 
#1 ·
ACtually, I sort of know what to do, but I'm so tired right now that I don't know... if that makes any sense..

She's got a problem with a single pop-up showing up on occasion, then repeating itself multiple times..

A friend suggested System Restore, but I'm pretty sure it's Spyware, I just don't remember the...address for Hijack this and that other site..

Does anybody know it, and if so, what does she do after that..
Please help. Arigatou!
 
#2 ·
Download 'Hijack This!' from http://www.spywareinfo.com/files/hijackthis.zip
Unzip,and run HijackThis.exe, and hit "Scan".
When the scan is finished, click "Save Log", and copy and paste it in a reply.

Don't fix anything yet as most of what is in the log will be ok,
Just paste it in here and someone will have a look at it for you.
 
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