Solved a key (s) dosent work, then works after a while

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rexx11

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as the title says, a keyboard key (s) doesn't work when I boot up windows 10 pro, but after a while, it works.

the laptop is Acer predator 17


GTX 1060 8 GB

8 GB ram DDR4

SSD + HDD

Intel Core i5-7300HQ 2.50ghz
 

rexx11

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Does the key work in the user name field on the sign in screen ?
did a format and reinstalled my os (win10 pro) s seems to be working but the windows key dosent seem to work., and it didnt work in the sign in screen until now.
 

rexx11

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update: key works on random and when the key "s" dosent work, the "alt" key dosent work too. and windows key unresponsive.
 

rexx11

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Jan 12, 2019
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Try an external USB keyboard.
external keyboard works, the left alt key, the s key and the windows key, meanwhile all of those 3 keys don't work on my laptop keyboard. could this be a hardware problem...

update: while tinkering with the keys, I pressed the s key and it did kind of a burst, it registered 6 keystrokes instead of 1. most possibly a hardware problem and if so, I would appreciate some assistance with disassembly of the key, if possible.
 
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David
It sounds like the Laptop Keyboard is dysfunctional.
Unfortunately, Acer predator 17 keyboard replacement are expensive. Depending on the model $150 ~ $170.00 USD
 

rexx11

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It sounds like the Laptop Keyboard is dysfunctional.
Unfortunately, Acer predator 17 keyboard replacement are expensive. Depending on the model $150 ~ $170.00 USD
while going to the device manager, under keyboard it says "standard ps/2 keyboard" ps2 is pretty old.
 
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David
Has nothing to do with your problem.
It is just a standard OS driver being used for embedded keyboards in notebooks.

If an External USB keyboard works OK and the embedded notebook keypad doesn't then the embedded keypad needs replacement. Unfortunately the unit for your 17" laptop is rather expensive.
 

managed

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You should find cheaper keyboards on Ebay.
 
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