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Solved a key (s) dosent work, then works after a while

Discussion in 'Hardware' started by rexx11, Feb 2, 2019.

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  1. rexx11

    rexx11 Thread Starter

    Joined:
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    as the title says, a keyboard key (s) doesn't work when I boot up windows 10 pro, but after a while, it works.

    the laptop is Acer predator 17


    GTX 1060 8 GB

    8 GB ram DDR4

    SSD + HDD

    Intel Core i5-7300HQ 2.50ghz
     
  2. lunarlander

    lunarlander

    Joined:
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    Does the key work in the user name field on the sign in screen ?
     
  3. rexx11

    rexx11 Thread Starter

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    did a format and reinstalled my os (win10 pro) s seems to be working but the windows key dosent seem to work., and it didnt work in the sign in screen until now.
     
  4. rexx11

    rexx11 Thread Starter

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    update: key works on random and when the key "s" dosent work, the "alt" key dosent work too. and windows key unresponsive.
     
  5. dlipman

    dlipman

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    David
    Try an external USB keyboard.
     
  6. rexx11

    rexx11 Thread Starter

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    external keyboard works, the left alt key, the s key and the windows key, meanwhile all of those 3 keys don't work on my laptop keyboard. could this be a hardware problem...

    update: while tinkering with the keys, I pressed the s key and it did kind of a burst, it registered 6 keystrokes instead of 1. most possibly a hardware problem and if so, I would appreciate some assistance with disassembly of the key, if possible.
     
    Last edited: Mar 13, 2019
  7. dlipman

    dlipman

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    It sounds like the Laptop Keyboard is dysfunctional.
    Unfortunately, Acer predator 17 keyboard replacement are expensive. Depending on the model $150 ~ $170.00 USD
     
  8. rexx11

    rexx11 Thread Starter

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    while going to the device manager, under keyboard it says "standard ps/2 keyboard" ps2 is pretty old.
     
  9. dlipman

    dlipman

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    Has nothing to do with your problem.
    It is just a standard OS driver being used for embedded keyboards in notebooks.

    If an External USB keyboard works OK and the embedded notebook keypad doesn't then the embedded keypad needs replacement. Unfortunately the unit for your 17" laptop is rather expensive.
     
  10. managed

    managed Trusted Advisor Spam Fighter

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    You should find cheaper keyboards on Ebay.
     
  11. dlipman

    dlipman

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    eBay - Caveat emptor
     
  12. managed

    managed Trusted Advisor Spam Fighter

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    Let the buyer beware : fair enough.

    I've had good deals for PC stuff from China on Ebay UK, they are very honourable.
     
  13. rexx11

    rexx11 Thread Starter

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    thank you all for your help
     
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