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A Real Head Scratcher

Discussion in 'Virus & Other Malware Removal' started by ggiizmo, Apr 25, 2010.

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  1. ggiizmo

    ggiizmo Thread Starter

    Joined:
    Apr 25, 2010
    Messages:
    1
    I am usually pretty good with fixing computer issues but this one I'm stuck on. I upgraded my computer about a month ago and just recently I have been noticing several strange symptoms that I can't put together for a solution.

    Symptom 1:
    Whenever I try to run a full scan with Malwarebytes or my Kaspersky 2010 I come back to find my computer has been restarted and the scan "malfuntioned for an unknown reason" (I have tried it several time and have made sure my internet was disconnected during some of those scans)

    Symptom 2:
    I have been preparing for the worst and making sure all my data is backup but when ever I try to copy and paste large folder (16GB-40GB) to an external HD my computer locks up half way

    Symptom 3:
    I have been trying to install some engineering design software I have which requires a reasonably powerful system just to run but I would think my system could handle it. I start to install it but when I get the progress bar for the install it stays are 0% and I have left it for over an hour with no change.

    Symptom 4:
    I just discovered this one while posting but if I try to open MS Office (Word) which I installed already and have used before a Windows Install window pops open and word fails to open.

    What I have tried:

    I have updated all the mother board drivers including the chip set and BIOS.
    I've cleaned the registry several times using Advanced Uninstaller Pro.
    I tried to run a system restore which was going ok but after it logged me out and tried to restore the system about half way threw it crashed.
    I put my windows ultimate disk in and tried to run a system repair but it told me it was unable to repair my PC and it asked me to send a report to windows which I did. (but I won't hold my breath for a response from Microsoft haha).
    Someone told me about Hijackthis helping them but neither me or him know how to interpret the scan results

    Overall the computer runs but it struggles with anything outside of web browsing and it seems like it is slowly becoming worse by the day. I can't tell if it is a Windows 7 prob., hardware compatibility issue, or virus/malware/spy ware. If anyone could help me or even point me in the right direction I would be extremely great full.

    If you need any other information fell free to ask.


    Below are my system specs. and the HJT log

    OS: Windows 7 Ultimate
    Processor: Core i3-530
    Mother Board: Gigabyte H55M-USB3
    Memory: 4GB (2X2GB) OZC DDR3 1600 DIMM C9
    HD: Seagate barracuda 7200.8 (300GB) (was the HD in my old computer so it is about 5 years old)
    PS: Thermaltake TR2 430W
    Case: Antech P180 mini

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 8:31:16 PM, on 4/25/2010
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Windows\WindowsMobile\wmdc.exe
    C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Users\Chris\AppData\Local\Microsoft\Live Mesh\Bin\Servicing\0.9.4014.7\MoeMonitor.exe
    C:\Users\Chris\AppData\Local\Microsoft\Live Mesh\GacBase\Moe.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Windows\system32\notepad.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
    C:\Windows\system32\DllHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Club Bing Toolbar Helper - {B771FEA3-2A05-4c21-B1E2-55551A97D520} - C:\Program Files\Club Bing Toolbar Helper\Bmbho.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O3 - Toolbar: Club Bing Toolbar - {719D74AB-1AF9-43A1-8C62-D8750628D93E} - C:\Program Files\Club Bing Toolbar\Toolbar.dll
    O3 - Toolbar: Club Bing Toolbar Helper - {B771FEA3-2A05-4c21-B1E2-55551A97D520} - C:\Program Files\Club Bing Toolbar Helper\Bmbho.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [MoeMonitor.exe] "C:\Users\Chris\AppData\Local\Microsoft\Live Mesh\Bin\Servicing\0.9.4014.7\MoeMonitor.exe"
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: TJBITPAHDU - Sysinternals - www.sysinternals.com - C:\Users\Chris\AppData\Local\Temp\TJBITPAHDU.exe

    --
    End of file - 6733 bytes
     
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