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A required .DLL file, WINSPOOLDRV, was not found.

Discussion in 'Earlier Versions of Windows' started by urikorulzs2, Apr 9, 2004.

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  1. urikorulzs2

    urikorulzs2 Thread Starter

    Joined:
    Apr 9, 2004
    Messages:
    59
    A required .DLL file, WINSPOOLDRV, was not found.
    this is the message i get when itry to play a game that i have just instalmy os is windows me.
    wat do i do?
    please help me :confused:
     
  2. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Go to http://tomcoyote.org/hjt/ or http://lurkhere.com/~nicefiles and download HiJackThis. Use Winzip to unzip it, then install and run it.

    NOTE: HiJackThis.exe file SHOULD be installed in it's own folder. Before downloading create a folder and name it HiJackThis then d/l HiJackThis to that folder. To run double-click the HiJackThis.exe file.

    The reason for it's own folder is because HiJackThis will create not only log files, but a backup of whatever it removes so you can restore if necessary. If you d/l HiJackThis to your desktop and run it from there you will have log and backup files scattered all over your desktop.

    To run, click the "Scan" button. When it's done the "Scan" button changes to "Save Log". Save the log file it creates (it should open in Notepad at that point). Copy and paste the results in your next post. Most of what it finds is harmless, so do not do anything yet. Someone will be glad to help you sort out any of the not so good items that may be in there.

    IF you get an error saying msvbvm60.dll is missing,
    Download and run the MS visual basic 6.0 runtime files
     
  3. urikorulzs2

    urikorulzs2 Thread Starter

    Joined:
    Apr 9, 2004
    Messages:
    59
    Logfile of HijackThis v1.97.7
    Scan saved at 9:04:08 PM, on 4/9/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\AIM.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.the-exit.com/search
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://the-exit.com/search
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.the-exit.com/search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.the-exit.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.the-exit.com/search
    R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
    O2 - BHO: (no name) - {2662BDD7-05D6-408F-B241-FF98FACE6054} - (no file)
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_80.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
    O3 - Toolbar: (no name) - {43D9E6F0-1776-4897-AE14-ECEDECBAFEC0} - (no file)
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1501.0\EN-US\MSNTB.DLL
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKCU\..\Run: [AIM] C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: Ask Jeeves Search - javascript:external.menuArguments.location.href="javascript:AskBarcommand='cmd-search-selection'"
    O8 - Extra context menu item: Dictionary Search - javascript:external.menuArguments.location.href="javascript:AskBarcommand='cmd-search-selection-word'"
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {A1DC3241-B122-195F-B21A-000000000000} - http://pluginaccess.com/Browser_Plugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {4855C21B-E452-4661-A702-ED3493CE74DF} - http://sp.ask.com/docs/toolbar/download/askbar-inst.cab
     
  4. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    You have two hijack parasites, Cool Web Search and New Dot Net.

    Download CWShredder at
    http://www.merijn.org/cwschronicles.html (merijn's site has been under a denial of service lately so try the second link)
    http://www.majorgeeks.com/download4086.html

    Run CWShredder, check you have the current version by clicking check for update and let it update
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do its thing.

    Make sure you follow the advice about the security updates listed at the bottom of the page, in order to prevent re-infection, otherwise you will be continually re-infected.

    The patches are:
    http://support.microsoft.com/default.aspx?kbid=828026
    http://www.microsoft.com/technet/tr...in/ms03-011.asp


    REBOOT

    Next go to Control Panel > add/remove programs and remove New Dot Net.

    REBOOT


    Next run HiJack This and have it fix that is left. Some of the items listed her should have been taken care of by CWShredder so don't be surprised it everything listed isn't on the next scan.

    In Hijack This, check ALL of the following items. Double check so as to be sure not to miss a single one.
    Next, close all browser Windows, and have HT fix all checked.

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.the-exit.com/search
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://the-exit.com/search
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.the-exit.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.the-exit.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.the-exit.com/search
    R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)

    O2 - BHO: (no name) - {2662BDD7-05D6-408F-B241-FF98FACE6054} - (no file)
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_80.dll


    O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
    O3 - Toolbar: (no name) - {43D9E6F0-1776-4897-AE14-ECEDECBAFEC0} - (no file)


    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net

    O16 - DPF: {A1DC3241-B122-195F-B21A-000000000000} - http://pluginaccess.com/Browser_Plugin.cab
    O16 - DPF: {4855C21B-E452-4661-A702-ED3493CE74DF} - http://sp.ask.com/docs/toolbar/download/askbar-inst.cab



    This one is a little confusing. I'm not sure what AIM is doing inside of Corel and why Corel is listed under root and not c:\Program Files\Corel\?

    O4 - HKCU\..\Run: [AIM] C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\aim.exe -cnetwait.odl


    IF you are running ME or XP Disable SYSTEM RESTORE : How to disable or enable System Restore in Windows ME

    How to disable or enable System Restore in Windows XP


    Next reboot into Safe Mode and remove the following files and folders that are bolded

    C:\Program Files\NewDotNet Delete the whole folder

    See here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406 for how to start in safe mode if you don't know how.

    Reboot into normal mode.

    Before you re-enable system restore I would strongly recommend that you do an online virus scan at least one and preferably 2 of the following sites:

    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/

    RE-ENABLE SYSTEM RESTORE and create a NEW restore point


    Now download Spybot - Search & Destroy (if you haven't got the program installed already)

    After installing, first press Online, and search for, put a check mark at, and install all updates.

    Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove/fix all it finds that are in RED

    Reboot

    Last, run HJT again and post your log again to see if anything was missed.

    Thanks
     
  5. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Since there were only two O4 items listed in your scan log, I'm guessing that you have a lot of things disabled in MSconfig. There are several things missing that SHOULD be running.
     
  6. urikorulzs2

    urikorulzs2 Thread Starter

    Joined:
    Apr 9, 2004
    Messages:
    59
    hey sry i didnt answer in a while my cpu broke down
    but i got a new log of hijack this
     
  7. urikorulzs2

    urikorulzs2 Thread Starter

    Joined:
    Apr 9, 2004
    Messages:
    59
    Logfile of HijackThis v1.97.7
    Scan saved at 5:13:52 PM, on 5/9/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\AIM.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
    O2 - BHO: (no name) - {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - C:\PROGRA~1\ADVANC~1\ADVANC~1.DLL
    O2 - BHO: (no name) - {09F0F280-FB9A-481B-B69A-CB00DC44D027} - C:\PROGRA~1\ADVANC~1\POPUPJ~1.DLL
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKLM\..\Run: [DeadAIM] rundll32.exe C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\DeadAIM.ocm,ExportedCheckODLs
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKCU\..\Run: [AIM] C:\COREL\SUITE8\PROGRAMS\CCWIN\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Steam] C:\Valve\Steam\Steam.exe -silent
    O4 - Startup: Resume Windows Update Installation.lnk = C:\WINDOWS\Windows Update Setup Files\ie6setup.exe
    O8 - Extra context menu item: Ask Jeeves Search - javascript:external.menuArguments.location.href="javascript:AskBarcommand='cmd-search-selection'"
    O8 - Extra context menu item: Dictionary Search - javascript:external.menuArguments.location.href="javascript:AskBarcommand='cmd-search-selection-word'"
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
    O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
    O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O12 - Plugin for .swf: C:\PROGRA~1\INTERN~1\PLUGINS\NPSWF32.dll
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    please help ;)
     
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