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A very specific network problem

Discussion in 'Networking' started by MollySandera, Aug 9, 2019.

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  1. MollySandera

    MollySandera Thread Starter

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    Basically, when a device gets internet access from the home wifi network another device cannot access internet from the same wifi network. Sorry for my terrible description.
     
  2. plodr

    plodr

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    What brand and model of router are you getting the wifi from?
     
  3. MollySandera

    MollySandera Thread Starter

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    Tp Link TD-8151N
     
  4. TerryNet

    TerryNet Moderator

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    Can another device successfully connect to the router via wireless? If not, via ethernet?
     
  5. MollySandera

    MollySandera Thread Starter

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    Other devices can connect to the router without problem. Access to the internet is the problem here. When one device is accessing the internet through this hotspot, another device is unable to access the internet through the same hotspot. As if only one device can access to the internet at a time, instead of the bandwidth being shared among devices.
    It may be that a specific device is causing a problem here.
     
  6. TerryNet

    TerryNet Moderator

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    A device making heavy use of the internet can painfully slow access for the other devices. But completely blocking others seems unlikely.

    Have you followed up on that possibility? What happens when you disconnect the device hogging the internet access?
     
  7. MollySandera

    MollySandera Thread Starter

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    It's not hogging, per say. If one of the devices are disconnected, the other one can access the internet without a problem. But in every other wifi connection, when multiple devices is using the internet connection, the max speed (or whatever it's called) is divided between them, allowing every device to access the internet without much of a problem. But for some reason instead of that, here once one of the devices connects to the internet through this wifi, the other devices seemingly cannot access to the internet. Also both devices should be on, one is my redmi 5a phone, and the other being a dell laptop.
     
  8. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What "Hot Spot" are you using?
     
  9. TerryNet

    TerryNet Moderator

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    You're talking about only those two devices?

    Is it always the same device that gets internet service? Or always the first one connected? Or always the second one connected?
     
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