Able to access Vpn thru wireless at home, unable to remote to my pc

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rholmes

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Apr 10, 2010
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My facilites manager at work installed vpn access on my acer laptop with Windows Vista Basic. He also installed (or enabled, not sure how that works)my remote desktop connection. Whenever we test this at work, I am able to access my work desktop from my laptop no problem while connected to wired internet. I was unable to access the wirless whatsoever at work using acer's basic wireless settings. Purchased USB Wireless adapter and was finally able to access work wireless. Then had no problem connecting to VPN while on work's wireless and no problem remoting in to my desktop. When I try this from my wireless connection at home, I am able to connect to the VPN; however, am unable to access my desktop and am unable to ping my desktop as well. I have tried turning off firewall, tried setting the firewall to allow remote desktop access, etc. to no avail. My work has been unable to help me with this problem as well as my internet provider. I also tried connecting my laptop directly to internet at home using ethernet cable, am still uable to remote to desktop. My computer at work is being left on, no screen savers, no hibernation, windows 2000. Have had help by other techs and have done the following: Set the port forwarding access on wireless router to allow 3389: (See attached screen shot labeled port forwarding) My work OS is Windows 2000. I have no problems accessing remote desktop anywhere OTHER THAN AT HOME THROUGH MY WIRELESS, have a UBEE Info:
cable modem info... ambit broadband DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 5.1.1b Software Version : 5.105.1003
Hardware Version : 4.25 The actual wireless router itself is UBEE model# U1OC037, provided through charter cable. Trying to give as much info as possible here as I have had several techs try to help me with this problem now to no avail.
 

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