access floppy disk drive and cd-rom drives

[cpaplanner]

I have a HP pavilion 8562 computer running windows 98se operating system.
My sbc dsl 2wire network went down. After I re-establish the network and dsl I could not access my floppy disk drive or my cd-rom drives (2).
I checked the ide cables and anything is connected correctly. My Computer shows all 3 drives but when I try to access them I get access denied message. The drives are as follows:
Aopen CD-RW CRW 3248
Liteon DVD-Rom LTD 163
Mitusmi 1.44 standard floppy disk drive
I have tried to download drivers but to no avail. How do I get my computer to recognize the 3 drives ? Thanks for your help.

 

[rmay635703]

Boot into dos (hit F8 repeatedly when the machine is booting and select safe mode command prompt only)
and see if you can access the floppy drive under dos,

if so something is fudged, you will probably need to reinstall your motherboard drivers. (there are no drivers for a floppy)

If that doesn't work you can try deleting the devices while in safe mode from the system panel and see if they properly reinstall.

Last ditch effort would be to reinstall windows

Play around and see. From what I gather on the net once you see that error, usually you have to reinstall windows

If you can't access the floppy drive under dos something is really wrong, I would suggest resetting the cmos and seeing what happens.

Good Luck

 

[cpaplanner]

I have checked cmos and it seems to be ok. If I can't access either the floppy drive or the cd-rom drive how would I re-install windows 98se. That is what I would rather do. Thanks for your response. I appreciate it very much.

 

[Lurker1]

Set the cmos to boot from floppy first and put the windows 98 boot floppy into the floppy drive. See if the system can boot to the floppy. Then you know if you have a hardward or software problem. If the boot floppy can be read try starting the system with cdrom support and see if you can access the cdrom drive from DOS.