'Access is Denied' in Recovery Console

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Spookster831

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Jan 22, 2007
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I have had a problem with the missing file windows\system32\config\system and I have tried the fixes outlined on microsoft.com, however I am encountering a problem. When I go into the recovery area it does not ask me which version I want to use and doesn't ask me for a password. Then when I type a command it tells me 'access is denied'. I have gotten some commands to work (ie chkdsk, chkdsk /r fix, and fixboot). Also, when it wants me to type a command it has C:\> before it and doesn't mention windows anywhere. I would really appreciate it if someone would help - there are a few files on the computer that I would really like to keep! thanks.
 
Joined
Feb 10, 2006
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your probably running the command from C:\ instead of C:\Windows
To get to the Windows directory use this command from the prompt: cd windows
If u can get to C:\Windows then run the commands indicated by the article.
 

Spookster831

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Jan 22, 2007
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How do you slave the computer? Is this complicated?

What does the sfc /scannow do? Should I run it in the C:\ prompt in the recovery console?

Thanks for the help!
 
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I just noticed you are running a laptop. You would need an adapter to slave the hard drive to a desktop; so for now I don't think that is an option. FWIW the adapter is about $30.

As far as running sfc /scannow:
If I'm reading your manual correctly, the Inspiron 6000 does not come with a recovery cd; rather it has Symantec PC Restore which is a ghost image on a hidden partition. That utility doesn't allow for repair installs, only full format and installs, thus you loose all created data. If the data in question is that important, either go to a local computer store and have them slave the drive and extract the data or purchase the aforementioned adapter and have a computer savvy friend slave the drive.

Be patient, someone may have a better solution for you.
 

Spookster831

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Jan 22, 2007
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Ok, I just dropped off the laptop at a computer repair shop and the guy said he could probably save the data, so thanks!
 
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