I have had a problem with the missing file windows\system32\config\system and I have tried the fixes outlined on microsoft.com, however I am encountering a problem. When I go into the recovery area it does not ask me which version I want to use and doesn't ask me for a password. Then when I type a command it tells me 'access is denied'. I have gotten some commands to work (ie chkdsk, chkdsk /r fix, and fixboot). Also, when it wants me to type a command it has C:\> before it and doesn't mention windows anywhere. I would really appreciate it if someone would help - there are a few files on the computer that I would really like to keep! thanks.