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Access to Internet Blocked?

3K views 1 reply 2 participants last post by  cybertech 
#1 ·
Well, I am not exactly sure if this has to do with a virus or not but I am having a little problem with my internet connection. I am a 13 year old so my father has the router downstairs in his room and I am using my sisters computer right now. On my computer I have a program called "Defender Pro" and it has the full virus, spyware, and firewall. I believe I accidentally blocked something I shouldn't have. Instead of having the usual computer with 3 laser type of things coming out of it, I have a computer with a big yellow triangle and a big black exclamation mark in it. Although my computer says I have a connection of some sort, I have tried to access the internet over mozilla, internet explorer, and my game (NeverWinter Nights) and no luck whatso ever. It says this when I hold my cursor over the computer icon with the triangle:

Wireless Network Connection (wireless)
Speed: 54.0 Mbps
Signal Strength: Very Good
Status: Limited or no connectivity

Does anyone have any idea what I can do to fix this?
 
#2 ·
Hi, Welcome to TSG!!

Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
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