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Accessing email through a WRT54G

Discussion in 'Networking' started by cpscdave, Sep 13, 2004.

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  1. cpscdave

    cpscdave Thread Starter

    Joined:
    Feb 25, 2004
    Messages:
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    Hi I apologize if this is a dumb question, I've never worked with networks before. I just installed a Linksys WRT54G router, and I can not access email using outlook express. All the router settings are default cause honestly I didnt know what they all did so better not touch em right?
    I am able to access email through webmail dunno if that matters, and the computer I am specifically having problem is wired through the router, and I havent tried it yet through the wireless one, I'll try that in a bit here.
    The message I get from out look is

    The host 'shawmail' could not be found. Please verify that you have entered the server name correctly. Account: 'shawmail', Server: 'shawmail', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

    There was of course no problem before the router was installed.
    Looking at the troubleshooting provided by the router it suggested changing the MTU to one of the following: 1492, 1462, 1400, 1362, 1300

    Hopefully someone could suggest something else I could try to fix this. Also if there is anything else I should set on the router options please tell me also.
    Thank for you're help
    Dave
     
  2. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
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  3. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
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    also can be your virus scanner disable the scanning e-mail functions of testing purposes
     
  4. JohnQ

    JohnQ

    Joined:
    Jun 21, 2003
    Messages:
    66
    Hi, I know this is a very old thread, but I was having the same problem and I found this post using a Google search. I searched a lot of pages, I found the same question repeatedly asked, but no answers. The answer is actually quite simple.

    My problem: Shaw email worked fine with Outlook Express when I was directly connected to the Internet, or when I was connected through my old SMC router, but it stopped working when I connected through my new Linksys WRT54G Wireless G Router.

    The Answer: When you connect to your Shaw email without a router, it's sufficient to type in "shawmail" as both the incoming and outgoing mail server. BUT, if you have a router, you have to type in the FULL name of the mail server. For example, if you're in the Greater Vancouver area, BC, it'll be "shawmail.vc.shawcable.net"

    Go to this URL to find the name of the Shaw server for your area: http://www.shaw.ca/en-ca/CustomerCare/InternetSupport/Residential/RoutersandShawServerNames.htm

    This link will give you step-by-step information on how to setup your Shaw Email if you're new at this: http://www.shaw.ca/en-ca/CustomerCa...tial/Email/UsingEmail/SetUpMyEmailProgram.htm

    If the link stops working by the time you read this post, just call Shaw Support and they'll give you the full name of the mail server in your area (y)
     
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