1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Accessing links in email messages

Discussion in 'Web & Email' started by dolpher, Nov 16, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. dolpher

    dolpher Thread Starter

    Joined:
    Nov 16, 2001
    Messages:
    3
    I recently installed outlook express 6.0. Initially it worked well. But since last week, everytime I try to access a link in an email message, nothing happens. I hear the hard drive for a few seconds, then silence. Very frustrating. Help, please.
     
  2. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    dolpher
    Welcome to TSG!
    Could not find anything specific to IE6 concerning this problem but IE4 and IE5 versions have this known problem so it is possible IE6 has it to. It is worth looking to see if the problem is there I would be curious also. Click Here for the MS KB article on short names.
    Another possibility is the default browser is not defined correctly.
    If you were using another browser like opera or netscape and deleted those and didn't change the default back to IE6 then you would have the same problem.
    These are just guesses so let us know what you find.
    Dave
     
  3. dolpher

    dolpher Thread Starter

    Joined:
    Nov 16, 2001
    Messages:
    3
    Dave:

    Looked up the MS article and tried it.Didn't work. How do I change my default browser? Maybe that will work.
    Dick
     
  4. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    dolpher
    Go to tools section in IE, select internet options, select programs and uncheck Internet explorer should look if it is default browser.
    If that does not work you may try a repair of IE6.
    Go to your control panel, add/remove programs, scroll to Internet explorer 6 , highlight and select remove, another screen will appear, select repair.
    Dave
     
  5. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    "Internet explorer should look if it is default browser" must absolutely remain checked.

    That's actually the main reason for hyperlinks in OE not working.

    Do this:

    1) Clear your temorary internet files and cookies in Internet Options
    2) Make sure IE5 is set as your default browser. Go to IE tools/internet options/programs and turn on the check box for IE to check if it is the default browser. Shut down and restart IE. When it asks to be default browser, say yes.
    3) Read the following article: Internet Shortcuts in Outlook Express Don't Start Browser

    Good luck,
     
  6. DoyceJ

    DoyceJ

    Joined:
    Jul 11, 2001
    Messages:
    3,208
    Good job of stressing this time.:)

    Davey already posted that article and he said it didnt work.
     
  7. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Sorry Guys,

    Too rash, I guess... :rolleyes:

    Greetz,
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    A couple of other things to try: Go to Internet Options> Programs tab and click "reset web settings" (if this is present in IE6)

    Run the IE Repair tool

    I think the path to it is here:

    control panel | add/remove programs | microsoft internet 6 & internet tools | add/remove | repair
     
  9. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    Tony
    Glad you jumped in and caught my error of uncheck. I guess I was in to much of a rush to get out the door to work. Thanks for the pick-up of things Guys.
    Dave
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/58750

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice