Accessing OWA and DTS on a MAC

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mijo100

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Joined
Mar 1, 2013
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2
I am a military service member trying to access my OWA e-mail and Defense Travel System (DTS) with a MacBook Pro. I am currently running Mac OS X Lion 10.7.5. I did not have any issues in accessing my OWA or DTS until December of last year. I understand there was a software update to Mac OS X Lion during this time and this could be the reason.

Whenever I try to login my OWA I get the following error:

Error Code: 500 Internal Server Error. The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. (12202)

Whenever I try to login to DTS I get the following error:

Login Error
There has been a problem with your login. 
The site is experiencing technical difficulties. Please try again later or contact your DTS site administrator for assistance. 
Error is: --, dbsign code: 305

I appreciate if anybody can help me resolve this issue.

Thanks.
 
Joined
Aug 30, 2012
Messages
893
Are certificates and ID card up to date? Which browser are you using? I think DTS works only with Safari on Mac. But you should probably contact support staff for both systems.
 

mijo100

Thread Starter
Joined
Mar 1, 2013
Messages
2
Thanks for your reply.

I believe my certificates are up to date. I am using Safari on my Mac. I did not have this problem until last December.
 
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