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Accessing WordPress Control Panel issues

Discussion in 'Web Design & Development' started by johnsully, Sep 3, 2018.

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  1. johnsully

    johnsully Thread Starter

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    I can access my WordPress control panel from my laptop but not from any other devices in my home. The error message when trying to log in from my iphone or imac is 'incorrect password' even though the login info is correct
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    I have seen some password & log in issues on WP & other services recently using macs & Iphones. It appears to be something to do incorrect authentication. From what little I can find out, it looks like many sites / servers recently changed the encryption algorithms and some Apple devices can't or won't use them correctly so passwords are mistakenly being seen as incorrect.

    Make sure your Iphone or Imac is updated to the latest software & it might cure it.
     
  3. johnsully

    johnsully Thread Starter

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    Thanks - I'll give that a go
     
  4. colinsp

    colinsp

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    First Name:
    Colin
    I likewise have seen this and not just with iPhones also on Macs too. Change your WP password is another way of getting the login on devices that currently can't login.
     
  5. johnsully

    johnsully Thread Starter

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    Thanks Colin I'll give it a try - I've actually managed to webchat with someone I thought was from WordPress but wasn't. He said he could solve my problem for a fee. If there was a prize for making it impossible to contact the company direct WordPress would be world champions.
     
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