Solved Accidentally deleted realtek audio


Thread Starter
Sep 27, 2020
accidentally deleted my audio now my sound has a no sound and a red x
what do i do

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200714003148.000000-240
Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, Intel64 Family 6 Model 165 Stepping 2, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: NVIDIA GeForce GTX 1660 Ti with Max-Q Design
Hard Drives: C: 476 GB (208 GB Free);
Motherboard: HP 87AF, ver 32.30, s/n PKEVE028JDV109
System: AMI, ver HPQOEM - 1072009, s/n 5CD025KD86
Antivirus: Trend Micro Internet Security, Enabled and Updated


Trusted Advisor
May 12, 2002
HERE is the support site for your HP Pavilion 16-a0032dx Gaming Laptop.

Click Software Drivers & Firmware, then select Windows - Windows 10 Version 2004 64-bit, then wait for the list of drivers to appear.

Click Driver - Audio, then click Download.

Download and save the 520 MB-size sp104209.exe file.

Close all open windows first, then double-click the saved file to install the audio driver.


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