Accidentally Uninstalled Microsoft System Management BIOS Driver

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BoyDetective

Thread Starter
Joined
Dec 27, 2005
Messages
24
It had the yellow exclamation point next to it, with an error 39 I believe.

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Tried searching some threads here. Downloaded HiJackThis, here is the logfile. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 1:03:57 AM, on 12/27/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Cheetah Burner\Cheetah CD Burner\NMSAccess.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\windows\system\hpsysdrv.exe
C:\program files\powerstrip\pstrip.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [PowerStrip] c:\program files\powerstrip\pstrip.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB002" /M "Stylus C88"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [FreeRAM XP] "C:\DOCUME~1\Owner\LOCALS~1\Temp\Rar$EX01.578\FreeRAM XP Pro 1.40.exe" -win
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095368102975
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by13fd.bay13.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Cheetah Burner\Cheetah CD Burner\NMSAccess.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Thanks!
 
Joined
Jan 1, 2006
Messages
1
I am not understanding. I am guessing that HijackThis removed the Microsoft System Management BIOS Driver? Is that right? If so, how do I fix it? I never used HiJack This so I'm not sure how it happened exactly but to be honest I just want to fix it.

Can you (or anyone in this forum) advise me how to fix this as soon as possible?

Thanks.

Edited ... Sorry I reread this and am searching the posts for the Hijack This stuff. I am hoping I can fix this without having to pay anyone since I have been unemployed for 3 years. Thanks again. :D
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
Have you tried uninstalling the device in Device Manager and rebooting? How about re-installing your motherboard drivers?

It would help a bunch if you told us specifics about your hardware, make/model, etc.
 

BoyDetective

Thread Starter
Joined
Dec 27, 2005
Messages
24
jcmartin said:
I am not understanding. I am guessing that HijackThis removed the Microsoft System Management BIOS Driver? Is that right? If so, how do I fix it? I never used HiJack This so I'm not sure how it happened exactly but to be honest I just want to fix it.

Can you (or anyone in this forum) advise me how to fix this as soon as possible?

Thanks.

Edited ... Sorry I reread this and am searching the posts for the Hijack This stuff. I am hoping I can fix this without having to pay anyone since I have been unemployed for 3 years. Thanks again. :D
HiJackThis did nothing, just a system scan. I was just providing it to assist anyone interested in solving the problem.

I've actually come accross some suggestions on the web that say its ok to delete it, your system my boot faster. I've been having some other problems since, but I think it's being caused by something else.

Anyhow, not sure where to go from here. I'm more interested in solving my no sound problem. But that's another post.
 

BoyDetective

Thread Starter
Joined
Dec 27, 2005
Messages
24
JohnWill said:
Have you tried uninstalling the device in Device Manager and rebooting? How about re-installing your motherboard drivers?

It would help a bunch if you told us specifics about your hardware, make/model, etc.
I've downloaded the newest version of the mobo drivers, but I have no idea on how to update them.

It's a BIN file, no program is associated with it.

The file was deleted, not uninstalled, Microsoft help suggested it. I realized after the fact that the suggestion was just a general one, not one specifically targeted to that file. Oops.

I posted the HiJackThis log because I thought that would provide helpful info about my setup.

I can provide full system specs if you need them.
 

awalker0878

Removed by request
Joined
Dec 16, 2005
Messages
407
if it is a bin file that is not your motherboard driver but probably an update for the bios (you need the flash utility to update programming in the EEPROM). Can you post your motherboard model?
 

BoyDetective

Thread Starter
Joined
Dec 27, 2005
Messages
24
awalker0878 said:
if it is a bin file that is not your motherboard driver but probably an update for the bios (you need the flash utility to update programming in the EEPROM). Can you post your motherboard model?
ooh...yeah it is a BIOS update, I was mistaken.

Motherboard Properties:
Motherboard ID 12/02/2003-SiS-650-6A6IXFK9C-00
Motherboard Name Foxconn 650M02-G

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Chipset Bus Properties:
Bus Type SiS MuTIOL
Bus Width 16-bit

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP, 1 CNR
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 240 mm x 240 mm
Motherboard Chipset SiS650GX

Motherboard Manufacturer:
Company Name Foxconn Electronics, Inc.
Product Information http://www.foxconnchannel.com/productsOverview_motherboard.cfm?pSocket=&pChipset=
BIOS Download http://www.foxconnchannel.com/productsDownloadOverview_motherboard.cfm
 

BoyDetective

Thread Starter
Joined
Dec 27, 2005
Messages
24
This is rediculous. After installing all the new drivers, except th vga ones (said device could not be found) I get a desktop, but everything is slow to nearly unresponsive. This is what happened originally. All of a sudden 4 different problems started happening. One on top of the other just kept popping up. One is fixed, a new one starts. No sound, then, no icons in the system tray. It all started when I installed new printer, scanner, CD burner, software. Then Norton System Works really changed things. I couldn't repartition the external drive because of norton's goback program, whatever that is. Ugh. I'd rather spend my time wiping it all out and re-installing XP.

I've backed up my data to an external drive that I have got working normally, (see my other thread), and am just fed up and I want to scrap the whole thing and install Windows XP again. I don't have the recovery CD here, I can have it mailed to me, but my question is, is there anywhere online where I can get the recovery CD?

I haven't checked to see if there are other threads about re-installing XP with the recovery CD, but perhaps if I go ahead with it this thread may still be helpful for some others looking for help with re-installing XP.
 
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