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Accidentally Uninstalled my sound

Discussion in 'All Other Software' started by Slugifer, Apr 9, 2009.

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  1. Slugifer

    Slugifer Thread Starter

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    Being the pro that i am - i've accidently uninstalled my sound whilst trying to add/remove some other programs.

    I am using my Dell inspiron 1525 laptop - i have spoken to dell who[after remote accessing] hadn't got a clue what the issue was and decided to fob me off by saying as i 'downgraded' from vista to XP i wasn't warranty covered.

    I've also tried installing many drivers - including the ones from their website - which ends up with the error message 'this is not the right driver for this system' although to get to it i had to insert my service tag.

    So i'm soundless. - When i goto 'sounds and devices' in control panel, all of the sound options have been greyed out.

    Device Audio : 82801H (ICH8 Family) HD Audio Controller

    Any suggestions would be great!

    Thanks! :)
     
  2. Frank4d

    Frank4d Trusted Advisor

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    Look in Device Manager to see if there is a yellow question mark item for it. Tight click it then click Properties, the the Details tab. For Device instance Id you should see a text string similar to "HDAUDIO\FUNC_01&VEN_8384&DEV_7690&SUBSYS_102801B5". That should tell us what driver you need.

    Also look in Device Manager under System Devices. There should be an entry for Universal Audio Architecture version 1.0a. This driver needs to be there before you can install the HD audio driver.
     
  3. Slugifer

    Slugifer Thread Starter

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    Ahhh many thanks :) Working perfectly now - no thanks to dell!!
     
  4. Frank4d

    Frank4d Trusted Advisor

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    Glad you got it sorted. (Yeah, Gateway wasn't helpful either when I downgraded to XP).
     
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