Solved Accidentially Uninstalled Outlook 2013 (moved from Windows 7)

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

kenfor

Thread Starter
Joined
Aug 3, 2018
Messages
3
I was trying to install office 365 and accidentally uninstalled my outlook 2013 desktop version. Is all of my data lost or is there a way to get it back?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Your data is fine, data is not tied to a specific version of Office, simply install the new Office 365 and your data and Outlook data and settings should be there.
 

kenfor

Thread Starter
Joined
Aug 3, 2018
Messages
3
Your data is fine, data is not tied to a specific version of Office, simply install the new Office 365 and your data and Outlook data and settings should be there.
I have 365 installed but I still cant open my word/excel files (they are not in my new 365 progams and when I try to open them they say the file has moved), and also I have lost my contacts and information in outlook 2013.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Are you double clicking the files or using the Open option inside the program?

If you uninstalled the old Office after installing the new Office you may have broken file associations or something else. Go to Programs & Features in the Control Panel and choose to do either a Quick or Full Repair by double clicking on the Office 365 entry.

What type of email account did you have setup in Outlook? POP, IMAP, Exchange? Who was the email provider? In your Documents folder there should be an Outlook Files folder, are there any files in it? What are their names and file sizes?
 

kenfor

Thread Starter
Joined
Aug 3, 2018
Messages
3
The outlook support helped me. There was a glitch when i uninstalled 365 and it uninstalled my 2013 partially. He finished uninstalling and reinstalled 365 which then made it possible for me to access my files. Thanks for your help!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top