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accidently disassociated google account from huawei account

Discussion in 'Android Mobile Devices' started by W3lln3ss, Oct 14, 2018.

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  1. W3lln3ss

    W3lln3ss Thread Starter

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    my mobile device mate 10 pro was stolen from me yesterday so in an effort to remove all my data from that device i accidently removed my google account from my huawei account by "disassociating" my google account from my huawei. trying to login to my huawei account and it says my huawei id is not recognized because my huawei id was my google email address. my google account is still intact and email address still valid. is there any way of accessing my huawei account from my laptop?
     
  2. SpywareDr

    SpywareDr

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  3. W3lln3ss

    W3lln3ss Thread Starter

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    hi. no i cannot because my username is my email address. the same email address i accidently "disassociated" from my huawei cloud account. my username is therefor no longer recognized. my concern accessing my backed-up data from huawei cloud because i haven't deleted my huawei cloud account i've just "disassociated" my google account and email address from my huawei cloud account.
     
    Last edited: Oct 14, 2018
  4. SpywareDr

    SpywareDr

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    Sounds like you'll have to contact Huawei Customer Support. Go to this page https://consumer.huawei.com/us/support/ and place your mouse cursor over the oval "Contact Us" in the bottom right corner of the page. You shouyld then get a pop-up showing a few different contact options.
     
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