1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Acer 5100-3583 notebook keyboard & touchpad frozen..?

Discussion in 'Hardware' started by tngreg, Jan 7, 2008.

Thread Status:
Not open for further replies.
  1. tngreg

    tngreg Thread Starter

    Oct 18, 2007
    Got a user who has a Acer 5100-3583 notebook, the keyboard and touchpad are unresponsive after multiple reboots and standard trouble shooting yield no results.? The unit is only 14 months old and out of warranty.
    Any clues?

    It will read from DVD-ROM drive as it reads a DVD movie when inserted.
    No USB devices such as keyboard and mouse work either.

  2. jazz3000


    Apr 19, 2007
    - in windows, press Fn+F7 (or the combination you have to activate/deactivate touchpad
    - In the bios (press F2 when it appears the ACER screen when booting), be sure that the Tpad is enabled.
    Purchase a usb mouse and keyboard and by pass the problem.
    Restore to an earlier date to make sure the configuration wasn't dumped somewhere along the line.
    Reformat the system.
    Check with Acer Site under troubleshooting to see if there are any other solutions.
    Last resort and if your capable open casing to check for loose connections. ( It does appear Acer has problems with touchpads frequently)
    Luck to you and this is about all the thoughts I came up with right now. Let us know...Jazz
  3. furhandmusic


    Jan 8, 2008
    I'm having the same problem with a fry's GQ laptop. When you resolve your problem, let me know what you come up with. I'll do the same.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/669403

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice