The laptop kept freezing so my cousin brought it to me to restore to factory settings. When I started the laptop I pressed alt+f10 to enter acers rescovery consol. Th I got a long white line saying windows is loading files then I got the back screen with a scrolling bar with microsoft corporation below it. I am stuck on this window. I can not open in safe mode it goes through all the files and then hangs there.
I have tried to boot from a recovery cd but this isn't working I have made sure the bios is enable for cd boot and also tried pressing f12 and choosing boot from cd. Any ideas on what to try next because I am lost
I have tried to boot from a recovery cd but this isn't working I have made sure the bios is enable for cd boot and also tried pressing f12 and choosing boot from cd. Any ideas on what to try next because I am lost