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acer aspire 5552 and acer aspire 5551-a

Discussion in 'Hardware' started by gary2121, Feb 12, 2016.

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  1. gary2121

    gary2121 Thread Starter

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    hi all I have 2 acre aspire laptops one is a acer aspire 5552 and the second one is 5551-a both of them has the black screen of death I have tried a external monitor tried new ram striped Botham down and reconnected everything back to the boards also have removed the battery and held the power button for 1 min + reconnected the battery and power cable with no success any help would be great .
    many thanks
    Gary
     
  2. metallica5456

    metallica5456 Trusted Advisor

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    Can you be more specific to this black screen? Is it the one with the flashing cursor?

    Or just black?

    Have you tried booting from a 'live' DVD like Ubuntu?
     
  3. gary2121

    gary2121 Thread Starter

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    no its just a black screen no display no cursor
     
  4. metallica5456

    metallica5456 Trusted Advisor

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    Do you have the recovery disks? A windows disc?
    Do you have a black screen from the instant you turn it on or is there a brief POST splash screen?
     
  5. gary2121

    gary2121 Thread Starter

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    and yes I have tried booting from hirens boot cd .
    thanks for the replay
     
  6. gary2121

    gary2121 Thread Starter

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    no its a black screen from the min I can it on no recovery disk I have plenty of windows disk
     
  7. gary2121

    gary2121 Thread Starter

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    no its a black screen from the min you turn it on no splash screen at all
     
  8. metallica5456

    metallica5456 Trusted Advisor

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    Ok what's the disc you have say on it?
     
  9. metallica5456

    metallica5456 Trusted Advisor

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    Try removing removing the battery and ac adaptor from the laptop and holding power for 30 seconds. Then reinsert power cord only and see if it will power on
     
  10. gary2121

    gary2121 Thread Starter

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    tried what you said with no success
    many thanks
     
  11. gary2121

    gary2121 Thread Starter

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    HAS ANYONE ANY IDEAS ON THIS MATTER PLEASE
     
  12. metallica5456

    metallica5456 Trusted Advisor

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    If you're getting nothing on the screen the inverter could be bad. Try shining a bright light onto the screen when you turn it on.

    If that doesn't work I'm not sure what else you can do at this point.
     
  13. gary2121

    gary2121 Thread Starter

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    yea I was thinking that myself some people with this problem have flashed the bios and that worked for them
     
  14. metallica5456

    metallica5456 Trusted Advisor

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    Have you tried with the flashlight?

    And what were the results?
     
  15. gary2121

    gary2121 Thread Starter

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    yes I have cant see anything at all
     
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