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Acer Aspire 5570 battery charging problem

Discussion in 'Hardware' started by blackradon, Feb 7, 2008.

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  1. blackradon

    blackradon Thread Starter

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    I just bought a new battery for my Acer aspire 5570 from ebay. Its only charges for 20 minutes and windows power management detects it as a Unknown battery, and my Acer power management software says the battery is at 0% and does not go into sleep mode anymore.

    Is this a battery problem or a software problem ... my old acer battery is at 50% capacity in about a year now and i really hope this problem is solvable or ill be permanently tethered to a outlet ....

    HALP PLEASE
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. Is it a NEW battery or a USED battery?
     
  3. blackradon

    blackradon Thread Starter

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    Its a new battery that i just got today actually , i left it overnight to charge
    but in the morning when i wanted to use it , it really didnt charge at all
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    You said EBay. Not everything is new, or as it seems on EBay.

    I would say the battery is defective.
     
  5. blackradon

    blackradon Thread Starter

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  6. ~Candy~

    ~Candy~ Retired Administrator

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    Just because it fits does not mean that it is good and will hold a charge :(

    12 mos. warranty...send it back. Hong Kong :eek: shipping may be cost prohibitive, which is probably what they count on.
     
  7. blackradon

    blackradon Thread Starter

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    Ok , ive sent in my complaint , but just wondering if theres anything else it could be or anything i can do in the meantime ??
     
  8. Ae3 Boomer

    Ae3 Boomer

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    uhhhhhhhhhhhhh, KEep it plugged in?
     
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