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acer aspire 5742-454g50 cannot load windows 7

Discussion in 'Windows 7' started by jtdc007, Jul 12, 2011.

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  1. jtdc007

    jtdc007 Thread Starter

    Jul 12, 2011
    Hello all what great site...
    I have a three month old aspire 5742 which will not boot up...
    The error message I get is: 0xc00000e9
    The computer did.an auto.update for Windows 7 whilst a external hard drive was connected then shut down it only completed 62% of the download.
    When I tried to turn back on it would not load Windows so I completed a recovery... this only got to.99% and would.not.complete.
    When I know try to reboot in any mode the computer fires up arrive working and the screen starting Windows appears.. the screen goes black for a few seconds, then following message appears: set up is starting devices... about 2 secs later the following error.message appears:
    Windows could.not complete the installation. To install Windows on this.computer, restart the application.
    I then press enter then the screen says: set up will restart once computer has restarted!

    Please help
    Thanks a very annoyed and fed up john

    Ps tried all options other than recovery discs from acer.. is this hw or sw - how can I check?
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