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Acer Aspire 5750 screen freezing (and not freezing)

Discussion in 'Hardware' started by RobDe, Mar 31, 2016.

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  1. RobDe

    RobDe Thread Starter

    Joined:
    May 24, 2012
    Messages:
    4
    Hello,
    I'm hoping for a bit of help and advice on this issue before I go taking anything apart or delving into the insides of my laptop or taking it to a repair shop.
    When I turn the laptop on I get the Acer screen and then the top left quarter of the screen goes black and the whole thing freezes (see the attachment). However when I plug the laptop into my TV screen via HDMI it's absolutely fine and starts up no problem. Even when I take the cable out once it has started up it works fine on just the laptop screen but it's something about the start-up that makes it freeze. I also shut it down, unplugged the HDMI and started it up again on just the laptop and it worked fine again so really confused about what is going on.
    Has anyone come across something like this before? I've attached my computer specs below too.
    Thanks
     

    Attached Files:

  2. nzkeyboard

    nzkeyboard

    Joined:
    Mar 30, 2016
    Messages:
    65
    First Name:
    Simon Peter Clotworthy
    Can you please check that your bios settings are configured to boot up using the LCD monitor and not an external monitor. Also try resetting your bios.

    bios-peri.jpg
     
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