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acer aspire boot up freeze

Discussion in 'Windows 7' started by Berzerk, Apr 6, 2014.

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  1. Berzerk

    Berzerk Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    174
    hi please help, i'm trying to fix a family members laptop, when it boots up it freezes on the "starting windows" screen, i've tried loading the repair cd but it seems to hang when its loading...any ideas?

    EDIT

    hard drive doesnt seem to be recognised in BIOS or in kasperky rescue cd??

    laptop specs

    acer aspire 5552
    windows 7 home premium
    AMD ATHLON II Z2 PROCESSOR P320
    ATI MOBILITY RADEON HD 4250
    3GB RAM DDR3
    320GB HDD
     
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