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acer aspire E15 windows 8.1 problem

Discussion in 'Windows 8' started by deaddrop, Apr 17, 2017.

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  1. deaddrop

    deaddrop Thread Starter

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    Hi, i have an aspire E15 running on windows 8.1 that cannot run. After the power it will
    say "preparing automatic repair,then diagnosing your pc and repairing disk errors", and this
    take a never ending cycle. There will be a time that it will boot up but laptop is so slow and
    always hung up.I also noticed that my avast antivirus is always off.I tried turning it on but will not.
    But at the moment, its just the cycle of the repairing disk error and it is stuck in there. Any advice
    will be appreciated.Thanks in advance.
     
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  3. deaddrop

    deaddrop Thread Starter

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    follow up...i was able to fix my laptop for a while by making a recovery usb and trying all the options. I was able to refresh my laptop but it took a lot of hours of scanning. I lost some softwares i installed outside the store. But last night, the laptop restarted by itself and it cannot boot up again. It says no bootable device.But when i put on my recovery usb it can go to the trouble shooting and when i choose to refresh, a message will come out saying the drive where windows is installed is lock...any suggestions how to fix? thanks in advance...
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor

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    It is my opinion that your hard drive is failing and you have bad sectors

    I am sorry you did not receive a reply to your first post

    I would run chkdsk /r via command prompt from recovery - not of course on the X drive at recovery as that is the ram drive created for the recovery to run but on C drive

    You may have to boot from the Installation media
    https://www.microsoft.com/en-gb/software-download/windows8

    and use that to attempt automatic repair and if not cmd prompt for chkdsk

    The drive locked message is most likely due to the failure of the file system due to the corruption

    OR run one of the checks from here on a boot CD outside of windows
    http://www.carrona.org/hddiag.html

    OR if you can get into setup or Acer Diagnostics - run a check on SMART from the firmware setup
     
    Last edited: Apr 27, 2017
  5. flavallee

    flavallee Frank Trusted Advisor

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    I also suspected that when I read this thread earlier.

    ---------------------------------------------------------------
     
  6. deaddrop

    deaddrop Thread Starter

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    i run a startup repair...it says attempting to repair then it says, pc needs to be repaired
    error code Oxc000025...require device not connected
    recovery files or installation media
    winload.efi (missing)

    i burn the iso file of windows 8.1 on a dvd but dont know what to do, pls.advice...
     
  7. Macboatmaster

    Macboatmaster Trusted Advisor

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    1. Boot from the install DVD
    2. Click Repair your computer or press R
    3. Select Troubleshoot
    4. Select Command Prompt
    5. when the cmd prompt loads type
    6. C:
    7. press enter
    8. if you then get to a C prompt type
    9. chkdsk /r
    10. press enter
    report result please
     
  8. flavallee

    flavallee Frank Trusted Advisor

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    Did you just burn that .ISO file to a DVD or did you make it a bootable DVD?

    --------------------------------------------------------------
     
  9. deaddrop

    deaddrop Thread Starter

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    chkdsk cannot runbcoz the volume is in use by another process.Chkdsk may run if this volume is dismounted first.
    All opened handles to this volume would then be invalid.
    would you like to force a dismount on this volume?<Y/N>

    so what to do next?
     
  10. Macboatmaster

    Macboatmaster Trusted Advisor

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    type Y and then check on the results if bad sectors are shown
     
  11. deaddrop

    deaddrop Thread Starter

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    finish the scan up to stage 5
    windows has scanned the file system and found no problems.No further action is required.
    0 bad sectors.
    i exit and reboot...and went back to need to repair and same error code and the missing
    file winload.efi
     
  12. Macboatmaster

    Macboatmaster Trusted Advisor

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    try on reboot to dvd
    repair your computer
    troubleshoot
    advanced options
    automatic repair
    It MAY work using the install media as against the recovery drive

    If that does not work go back again to boot from dvd
    advanced options
    troubleshoot
    startup settings
    disable early launch anti malware

    If that does not work we will proceed when you reply
     
  13. deaddrop

    deaddrop Thread Starter

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    no automatic repair option so i just choose startup repair. Result is startup repair cannot repair pc
    log file: \system32\logfiles\srt\srt trail.txt

    no stratup settings option too so i just did another startup repair...same results
     
  14. Macboatmaster

    Macboatmaster Trusted Advisor

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    Get to Windows Startup Settings in the Windows Recovery Environment
    If you can't start your PC, follow these instructions to get to the Windows Recovery Environment. You'll need to connect a keyboard to complete the steps.

    1. Do one of the following, depending on whether you have installation media (such as a DVD or USB flash drive):
      • If you have installation media for Windows 8.1, start your computer from the installation media. Insert the DVD or USB flash drive and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB. When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.
      • If you don’t have installation media, use the power button to restart your computer three times. This will start the Windows Recovery Environment.
    2. In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.
    3. Tap or click Startup Settings. If you don't see Startup Settings, tap or click Advanced options, and then tap or click Startup Settings.
    4. Tap or click Restart, and then wait while your computer restarts.
    5. On the Startup Settings screen, choose an option.
    6. Sign in to your computer with a user account that has administrator rights.
    See above and check again please
     
  15. Macboatmaster

    Macboatmaster Trusted Advisor

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    SORRY I have I think given you the wrong info
    I do not think you can access startup settings from the install media
    On the lock screen if it gets that far click the power button to the lower right and then holding down the shift key
    click restart

    If you cannot get to the power button go to the cmd prompt from the install media and follow the procedure here



    Windows 8 and 8.1

    1. Insert the Media (DVD/USB) in your PC and restart.

    2. Boot from the media.

    3. Select Repair Your Computer.

    4. Select Troubleshoot.

    5. Choose Command Prompt from the menu :
      1. Type and run the command :

        diskpart
      2. Wait for that to load and then type list disk
      3. post what is shown please
     
  16. deaddrop

    deaddrop Thread Starter

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    microsoft windows version 6.3.9600

    x: \sources>diskpart
    Microsoft DiskPart version 6.3.9600
    copyright <C>1999-2013 Microsoft Corporation
    on computer:MININI-7K1DR13

    DISKPART> list disk

    disk ### status size free dyn gpt
    disk 0 online 931gb 128mb *
     
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