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Acer aspire laptop keeps reboting/reseting! Help please!

Discussion in 'Windows 7' started by michaelswayze, Mar 25, 2012.

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  1. michaelswayze

    michaelswayze Thread Starter

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    Hello I have an Acer aspire laptop its about 3 months new and recently it häs been slow and freezing and yesterday I got 2 plus screens with words on them and this morning it kept messing up and so I cicked the restart button and now it will get to were it boots and it says Acer on the screen with an F2 option and then reboots to it again in a loop what do I do!? Please help
     
  2. etaf

    etaf Moderator

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    as the PC starts keep tapping F8 a menu should appear
    try
    last known good configuration
    if that does not work
    restart and tap F8 again to bring up the menu
    now choose safe mode
    then try and restore to before the problem

    start>programs>accessories>system tools>system restore - choose a date before the problem started
     
  3. michaelswayze

    michaelswayze Thread Starter

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    f8 does not do anything it makes the computer beep twice that's all . Is there a hardware or software issue ?
     
  4. etaf

    etaf Moderator

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    do you have the System CDs at all for the PC ?

    you could try making a bootable CD and see if the PC will start that


    ------------------------------------------------------------------------

    UBUNTU Stand Alone CD
    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

    You can also run from a USB device now - if the Machine supports booting off a USB Stick
    http://www.ubuntu.com/desktop/get-ubuntu/download

    full details are here (Note this is for version 9 - so the start up options are slightly different )
    http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

    == > Try ubuntu
    == > Install ubuntu

    You can try Ubuntu without making any changes to your computer, directly from this CD

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista/Windows 7 look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

    ------------------------------------------------------------------------
     
  5. michaelswayze

    michaelswayze Thread Starter

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    I can't even get the the options to boot from a something else so I dont know what's wrong. Would something like this be covered in warranty ?
     
  6. etaf

    etaf Moderator

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    i would expect so,

    you need to call the support line

    did you create the recovery CDs?
     
  7. michaelswayze

    michaelswayze Thread Starter

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    No I dont the ironic thing is I was going to do that today incase of something like this .
     
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