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Acer Aspire Local only access and limited connectivity

Discussion in 'Networking' started by WirelessProbs, Dec 20, 2010.

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  1. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    9
    Hi all,
    I have an Acer Aspire 3680 with atheros wireless lan on a vista operating system.
    Recently I moved and thus switched my internet carrier from a linksys wireless router on comcast to a verizon fios wireless router.
    Ever since this switch, I have been unable to access the internet wirelessly for any more than 3-4 minutes before the signal turns off.
    It is always on "local only" access or "limited connectivity".

    I have numerous wireless devices running on my network, however my laptop is the only hardware that is having problems with my new network.

    Can anyone tell me what is going on and how I can fix this?

    Thanks in advance.
     
  2. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    9
    here is info that I'm sure will be helpful.


    Host Name . . . . . . . . . . . . : AcerNotebook
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter
    Physical Address. . . . . . . . . : 00-19-7D-BF-E2-85
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::1db8:9d31:aae0:d803%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, December 20, 2010 3:02:18 PM
    Lease Expires . . . . . . . . . . : Tuesday, December 21, 2010 3:50:10 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 151001469
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    71.242.0.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-16-36-F4-F3-8F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : isatap.home
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.3%14(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    71.242.0.12
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.hsd1.pa.comcast.net.
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:102e:1b51:3f57:fefc(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::102e:1b51:3f57:fefc%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
  3. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    OK:You appear to have a working wireless connection from the ipconfig that you supplied.
    Let's see this at failure time:
    From a Johnwill post on the Networking Forum


    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

    Do NOT include the <> either, they're just to identify the values for substitution.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 74.125.45.100

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



    You also might check the Acer site for any more current wireless adapter driver
     
  4. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    9
    hello pedroguy, here is the info you requested. I think I did everything correctly as you requested.

    C:\Users\Trever>PING 192.168.1.3

    Pinging 192.168.1.3 with 32 bytes of data:

    Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.3:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
     
  5. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    9
    PING for default gateway:

    C:\Users\Trever>PING 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms
     
  6. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
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    Messages:
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    PING for DNS servers:


    C:\Users\Trever>PING 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms
     
  7. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
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    PING for 74.125.45.100

    C:\Users\Trever>PING 74.125.45.100

    Pinging 74.125.45.100 with 32 bytes of data:

    Reply from 74.125.45.100: bytes=32 time=31ms TTL=53
    Reply from 74.125.45.100: bytes=32 time=29ms TTL=53
    Reply from 74.125.45.100: bytes=32 time=33ms TTL=53
    Reply from 74.125.45.100: bytes=32 time=33ms TTL=53

    Ping statistics for 74.125.45.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 33ms, Average = 31ms

    C:\Users\Trever>
     
  8. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
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    PING for yahoo.com:

    C:\Users\Trever>PING yahoo.com

    Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

    Reply from 209.191.122.70: bytes=32 time=62ms TTL=56
    Reply from 209.191.122.70: bytes=32 time=58ms TTL=56
    Reply from 209.191.122.70: bytes=32 time=57ms TTL=56
    Reply from 209.191.122.70: bytes=32 time=58ms TTL=56

    Ping statistics for 209.191.122.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 57ms, Maximum = 62ms, Average = 58ms
     
  9. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    OK:Everything there looks good.I see no problem.All test pings completed 100% indicating a solid internet connection.
    And this was done when you had limited/local connection only ?
    Do you have the same issue if you boot up in safe mode with networking ?

    Like so:

    http://www.computerhope.com/issues/chsafe.htm#03
     
  10. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
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    when i have a connection, it works just fine. however my problem is that the wireless connectivity keeps dropping every 3-4 minutes.

    While I was pinging each of those values my wireless dropped out 4-5 times.

    I figured it was dropping b/c my wireless status is always "LOCAL Only"
     
  11. TerryNet

    TerryNet Moderator

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    Messages:
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    First Name:
    Terry
  12. WirelessProbs

    WirelessProbs Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    9
    here is the info from my desktop (which is connected to my router w/ an ethernet cable)


    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : home
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected

    Shouldn't the IP address be the same for both PCs??
     
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