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Acer Aspire One AOD260 Black Screen Of Death

Discussion in 'Windows XP' started by minismhoo, Apr 20, 2012.

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  1. minismhoo

    minismhoo Thread Starter

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    Hi All,

    I'm a newbie and have just joined this great site, right here goes, my daughters Acer Aspire One AOD260 on Windows XP has the black screen of death, it does on occasion boot up but has not done so in the last 24 hours :( . The power light stays on and the fan starts and you can hear it working but the screen is black, i have read about flashing the BIOS but can only find articles on doing this to other models and not this one and have also downloaded the updated BIOS files from the Acer website, i have a USB stick with the files on but not sure what to do with them, any help with this would be most appreciated as i have spent days trying to find a solution with no avail :confused:, have even contacted Acer who were not helpful in the slightest :eek:,

    anyway many thanks in advance for any help,

    Kind regards

    mini:D
     
  2. etaf

    etaf Moderator

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    Wayne
    can you try this first

    take the battery and powercord out
    hold the power switch on for at least 60seconds

    if that does not work -
    have you tried safemode - as the pc starts keep tapping F8 a menu should appear - choose safemode

    does any of that work ?
     
  3. minismhoo

    minismhoo Thread Starter

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    Hi there,

    Many thanks for your reply, i have just tried both and no the screen is still black,

    many thanks,

    Mini
     
  4. etaf

    etaf Moderator

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    can you try and boot off the DVD/CD drive

    another member had issues with this yesterday though - use version 11 or 10 - it should work
    IF not try an older version 9

    http://old-releases.ubuntu.com/releases/karmic/

    the post is here
    http://forums.techguy.org/windows-vista/1049980-hp-pavillion-tx2510us-laptop.html

    did you download the bios from here ?
    http://support.acer.com/product/default.aspx?modelId=2438
    Cant find details for your model - only others as you say - and any errors inthe update will make the unit completely dead
    http://acer.custhelp.com/app/answer...-my-acer-aspire-one-aoa110-or-aoa150-netbook?

    I would give acer a call - your IP shows you as in UK , leeds
    Technical Helpline:
    Calling from UK : 0871 760 1000 (Calls Cost 10p per minute from BT Landline. Calls from mobiles and other networks may cost more)


    ------------------------------------------------------------------------

    UBUNTU Stand Alone CD
    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

    You can also run from a USB device now - if the Machine supports booting off a USB Stick
    http://www.ubuntu.com/desktop/get-ubuntu/download

    full details are here (Note this is for version 9 - so the start up options are slightly different )
    http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

    == > Try ubuntu
    == > Install ubuntu

    You can try Ubuntu without making any changes to your computer, directly from this CD

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista/Windows 7 look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

    ------------------------------------------------------------------------
     
  5. minismhoo

    minismhoo Thread Starter

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    Hi,

    Yes i did download the Acer BIOS update from there, with Ubuntu do i have to burn it onto a CD please if so The Acer Netbook does not have a CD/DVD drive but i do have one on my main PC and i have a memory stick also,

    Thanks

    Mini
     
  6. minismhoo

    minismhoo Thread Starter

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    Hi again,

    Just a thought i don't want to save any files from the Acer i am just trying to get the screen working again,

    Kind regards Mini
     
  7. etaf

    etaf Moderator

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    Wayne
    you can use the main PC to create a PC
    also you can make a USB bootable memory stick and the acer can boot off the USB - at least the last one i played with was able to

    DO NOT install UBUNTU - you should have the option to try and run from USB or CD

    it will at least test the PC and if the screen works with ubuntu then you know its a windows problem

    can you get into the bios and see that on the screen ?
     
  8. minismhoo

    minismhoo Thread Starter

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    Hi,

    Just downloading ubuntu-11 it's going to take an hour to download and have downloaded the Universal USB Installer, will update you as soon as i have tried what you have suggested, many thanks once again 8)
     
  9. etaf

    etaf Moderator

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    i just downloaded the ISO
    ubuntu-11.10-desktop-i386
    from the link i posted
    and made a CD and tried

    I got the screen to TRY
    and it ran UBUNTU from the CD

    so version 11 is OK and working as described
     
  10. minismhoo

    minismhoo Thread Starter

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    Hi,

    Have downloaded all that i needed onto the USB, i have put it in the Acer netbook, booted it up the USB drive flashes once then nothing? Any idea's?

    Thanks, Mini
     
  11. etaf

    etaf Moderator

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    Wayne
    NO - sorry
    how old is the machine -
     
  12. minismhoo

    minismhoo Thread Starter

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    The laptop is only a couple of years old, should i try an older version on Ubuntu on it?

    Thanks, Mini
     
  13. etaf

    etaf Moderator

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    well, I just used version 11.10 on a cd on an old HP PC and it all worked - so the ISO should be OK
    do you have a CD on the netbook - maybe try and burn to CD
     
  14. minismhoo

    minismhoo Thread Starter

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    Hi,

    No it's a netbook without a cd/dvd drive unfortunatly 8(
     
  15. minismhoo

    minismhoo Thread Starter

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    Was i right to use the USB installer? many thanks
     
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